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Storage Server - Failed Install with no error log #685

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upstreamsea opened this issue Feb 4, 2025 · 1 comment
Open

Storage Server - Failed Install with no error log #685

upstreamsea opened this issue Feb 4, 2025 · 1 comment

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@upstreamsea
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upstreamsea commented Feb 4, 2025

We're attempting to install FOGProject Storage server on a Ubuntu Server 24.04 and Debian 12 VM. Each time, we're running into the following output:

  • Configuring services

  • Setting up fogproject user..................................OK

  • Locking fogproject as a system account......................OK

  • Setting up fogproject password..............................OK

  • Checking connection to master database......................Failed!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!! The installer was not able to run all the way to the end as !!
!! something has caused it to fail. The following few lines are !!
!! from the error log file which might help us figure out what's !!
!! wrong. Please add this information when reporting an error. !!
!! As well you might want to take a look at the full error log !!
!! in /tmp/FOGProject-fogproject-6a66e43/bin/error_logs/fog_error_1.5.10.1634.log !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ii unzip 6.0-28 amd64 De-archiver for .zip files
ii vsftpd 3.0.3-13+b2 amd64 lightweight, efficient FTP server written for security
ii wget 1.21.3-1+b2 amd64 retrieves files from the web
ii zlib1g:amd64 1:1.2.13.dfsg-1 amd64 compression library - runtime
New password: Retype new password: passwd: password updated successfully

Upon looking at the error log, no errors are shown. Attached the error log to the issue. We've made sure the storage server and main server are reachable on both ends. Storage server and main server are on the same subnet, with a modified default password of fogstorage for mysql. The new storage node has also been added within the fog gui.

foginstall.log
fog_error_1.5.10.1634.log

@darksidemilk
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How are you modifying the default password? I believe we have a setting in /opt/fog/.fogsettings for the password https://docs.fogproject.org/en/latest/management/server/install-fogsettings/?h=.fog#mysql-user
I haven't installed a storage node in a bit though, so I may be remembering wrong.
There could also be need to open up the mysql/mariadb for remote connections on the master server. Are you able to login to the mysql/mariadb from the storagenode to the master server using the fogstorage user? i.e. mysql -u fogstorage -h <masterserver_ip> -p

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