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Video append of XXXXXX failed for segment #X in playlist XX-placeholder-uri-XX #761

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efb4f5ff-1298-471a-8973-3d47447115dc opened this issue Nov 2, 2020 · 53 comments
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B: accessibility bug Something isn't working help wanted Extra attention is needed

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@efb4f5ff-1298-471a-8973-3d47447115dc

Behavior of the program
When opening a video to watch i get this error message in the player and the video is not playable.
This happens randoms to me.

Expected behavior
Dont get this message and play this vid.

To Reproduce
Please add all steps to reproduce the behavior:

  1. Go to 'watch a vid
  2. See error

Screenshots
Screenshot (26)

Desktop (please complete the following information):

  • OS: [Win 10 Home]
  • OS Version: [1909]
  • FreeTube version: [0.9.2.]
  • FreeTube build: [Release]

Additional context
Add any other context about the problem here.

@efb4f5ff-1298-471a-8973-3d47447115dc efb4f5ff-1298-471a-8973-3d47447115dc added the bug Something isn't working label Nov 2, 2020
@GilgusMaximus
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As far as I figured it out, this is related to a problem with the player and the information in the dash formats.
For me it only happened when I switched to 2k / 4k resolutions tho.

Do you have such a high resolution screen or switched to such a resolution?

@efb4f5ff-1298-471a-8973-3d47447115dc
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As far as I figured it out, this is related to a problem with the player and the information in the dash formats.
For me it only happened when I switched to 2k / 4k resolutions tho.

Do you have such a high resolution screen or switched to such a resolution?

No i do not have such high screen resolution or swtitched to such resolution

@efb4f5ff-1298-471a-8973-3d47447115dc
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efb4f5ff-1298-471a-8973-3d47447115dc commented Jan 18, 2021

I'm really getting crazy of this error. This is on 0.11.1-nightly-484.

g7X5FB35L5.mp4

Things i tried to resolve the error, but didnt work.

  • Closing the application -> Reopen -> Check if it's gone.
  • Removing it from watch history -> Check if it's gone.
  • Removing it from watch history -> Closing the application -> Reopen -> Check if it's gone.

@ShadowOfGannicus
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ShadowOfGannicus commented Feb 6, 2021

Same issue on some videos, but only when using "Dash Formats" video format. Found that switching default video formats to "Legacy Formats" in settings seems to be viable workaround for that issue.

@efb4f5ff-1298-471a-8973-3d47447115dc
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Just wanted to give a quick update: I cant seem to reproduce this bug anymore. I tried out all videos related to this issue.

@pawlosck
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I confirm. I can't see this bug since few weeks.

@GilgusMaximus
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Good to hear, then I am going to close this

@efb4f5ff-1298-471a-8973-3d47447115dc
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@GilgusMaximus could u reopen this i just encounterd this issue again. v0.13.1-nightly-930 Beta

Capture

@GilgusMaximus GilgusMaximus reopened this Jun 19, 2021
@GilgusMaximus
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Sure. Still a weird issue tho

@efb4f5ff-1298-471a-8973-3d47447115dc
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efb4f5ff-1298-471a-8973-3d47447115dc commented Jun 30, 2021

@ChunkyProgrammer do u have any thoughts on how to fix this weird issue?

@ChunkyProgrammer
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ChunkyProgrammer commented Jun 30, 2021

@efb4f5ff-1298-471a-8973-3d47447115dc I think it's an upstream issue (chromium) videojs/http-streaming#1080 but it looks like there's a work around

@k8188219
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k8188219 commented Jul 7, 2021

@ChunkyProgrammer that work around is for older browser. latest chromium already fix that bug.
If you want to investigate this problem. I suggest you try videojs/mux.js.
Modify the example code to load the video which cause this error and add the following line.
sourceBuffer.timestampOffset = -2;

@KingBright
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KingBright commented Jul 14, 2021

@ChunkyProgrammer that work around is for older browser. latest chromium already fix that bug.
If you want to investigate this problem. I suggest you try videojs/mux.js.
Modify the example code to load the video which cause this error and add the following line.
sourceBuffer.timestampOffset = -2;

@k8188219 This exactly can fix my problem, but how can I fix it with videojs.js?

@k8188219
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@KingBright
I don't know what problem you are dealing with.
You need to provide more detailed information about your problem and how you fix it.
Maybe consider opening another issue.

@EvilGremlin
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What i discoverd:
Due to networks overload i have to often toggle VPN (by changing my LAN IP to be exact, actual route change and VPN is handled by my router) to get vidos playing at non-dialup speed, or playing at all. Looks like this error happens when player is waiting for response and buffer is too small, partial (like only audio) or no buffer. Cannot replicate while there is decent buffer present and video loads fast on both routes.

@peepo5
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peepo5 commented Sep 15, 2021

Had this problem playing music as well for some reason
CTRL+R fixed this

@Winterhuman
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I'm getting this issue when upgrading video quality but not from downgrading video quality, pausing playback before changing the quality usually makes the issue not happen, but, not always. Here's the issue I created which goes in more detail: #1732

@hl2guide
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Yep I'm getting: video append of 895921b failed for segment #3 in playlist 10-placeholder-uri-10
when setting to 1080p

@peepo5
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peepo5 commented Nov 23, 2021

That is an issue I get for around 1 in 30 videos (when using invidious API). It has never happened when visiting the invidious instance I am using directly, so it is only an issue with FreeTube. I wanted to try invidious again when using FreeTube, however it still has this problem. When I get this error, it is persistent with videos until maybe hours later?? I have not tested but a refresh does not fix.

@Winterhuman
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Winterhuman commented Dec 2, 2021

If anyone's looking for a fix, do the following if this is happening:

  1. Change the video quality as you desire.
  2. See video fail with usual errors reported above.
  3. Change the video format to Legacy and then back to Dash.
  4. Try playing again and see that the error doesn't occur this time, if not, repeat.

@billyray098
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Facing the same issue when I DOWNGRADE the video quality, haven't tested for upgrading yet but this is getting annoying

@peepo5
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peepo5 commented Dec 6, 2021

Solution for now is change to legacy player

@4-FLOSS-Free-Libre-Open-Source-Software
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In today's Release v0.17.0 Beta, the issue is still not fixed.

@efb4f5ff-1298-471a-8973-3d47447115dc
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efb4f5ff-1298-471a-8973-3d47447115dc commented Aug 1, 2022

@4-FLOSS-Free-Libre-Open-Source-Software there was never anything being mentioned in the release notes that this is fixed.

Please do not clutter the comment section with your comments because they dont contribute anything to solving this issue.

I have also saw this kind of behaviour of u in other issues as well. E.g. only posting a screenshot in the comment section of an error message that is already well explained in the description of the issue.

Or saying maybe X could work even though it isnt related at all to solving the issue.

Again do not do this! Otherwise it will considered as spam and u'll get removed from the repo.

@kubo6472
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Per #2443 which now no longer happens, but this exact thing happens instead.

@github-actions

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@4-FLOSS-Free-Libre-Open-Source-Software

@billyray098
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billyray098 commented Jan 1, 2023

This issue is not stale

yes, experiencing the same problem in the latest version as well, although not as frequently.

@ChunkyProgrammer ChunkyProgrammer added help wanted Extra attention is needed B: accessibility and removed U: stale labels Jan 1, 2023
@ChunkyProgrammer
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Might be relevant iv-org/invidious#2848

@anonaddict
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Can confirm this still happens

@github-actions

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@torriem
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torriem commented Mar 18, 2023

Still happening. In fact nearly every video will eventually freeze for me unless I switch over to legacy formats.

@github-actions

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@absidue
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absidue commented Apr 19, 2023

Can anyone who is using a recent nightly build still reproduce this? I'm curious if any of the changes we've done since the last stable release, have fixed this or whether we still need to look into it.

@efb4f5ff-1298-471a-8973-3d47447115dc
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Closing, I have not encountered this bug in the latest nightly build. Issue seems to be resolved.

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