Contact Support form - Sentry User Feedback

[bruno-garcia]

More of a suggestion than a feature request:

I see the contact support form is an embedded email.

Sentry has a free feature called User Feedback, which can link the user feedback with additional context like the device information, tracing, so you can see potential issues the user had before sending you the feedback even if it happened on your backend, etc.

While today the Sentry SDK for .NET has a CaptureUserFeedback, that requires an event_id to show up in Sentry. It's the original API that linked feedback to some error previously captured.
There's an issue open to get the new API in place, called CaptureFeedback, which has the event_id as optional. So you can use it to send generic feedback like feature requests, while having that feedback be linked to other telemetry in Sentry.

• Support for Feedback Events getsentry/sentry-dotnet#3605

The .NET SDK also has bindings to the native SDKs. So we might get an actual widget for free in .NET, you might find that useful.
Example, on iOS:

• Support for captureFeedback function getsentry/sentry-cocoa#4187

[bricefriha]

Thanks, Bruno. I was considering it.
Let's work on that once I get the migration fully sorted!