Amazon games don't launch on macOS

[nonoche2]

Describe the bug

Amazon Games install but do not launch with Heroic (log error says "WARNING: [Backend] could not determine system info" (tried with a dozen titles)
Launching amazon games installed with Heroic from Crossover works fine.

Add logs

WARNING: [Backend] could not determine system info

Steps to reproduce

1. install an Amazon game
2. attempt to launch the game

Expected behavior

the games should launch

Screenshots

No response

Heroic Version

Latest Stable

System Information

• macOS Ventura 13.4.1
• MacBook Air M1, 16 GB RAM

Additional information

No response

[nonoche2]

update: Just realized I have exactly the same issue with GOG games. Epic games launch fine.

[Etaash-mathamsetty]

which version of heroic?

[nonoche2]

2.9.1

[nonoche2]

issue is still here with 2.9.2

[nonoche2]

I am not getting the "WARNING: [Backend] could not determine system info" error in the log anymore though, the games just fail silently (button goes from "game running (stop)" back to "play now")

[Alex0007]

I can confirm this bug as well. And i can confirm solution: #3118 (comment)

[arielj]

@Alex0007 I understand that Heroic 2.12.0 works fine then from your comment, right?

I want to close this issue if that's the case

[Alex0007]

@arielj
Yes, correct! Can be closed