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Heroic shows blank screen while trying to load specific game in library ( cyberpunk 2077 ) #800

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ashuramaruzxc opened this issue Dec 19, 2021 · 1 comment

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@ashuramaruzxc
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IMPORTANT! Do not erase this template!

Is this a game issue? If YES please use our Discord to get help.

Open here only issues with Heroic like: Heroic doesn't open, some button is out of place, Heroic closes unexpectedly, installs got interrupted, etc.

Try to get help on our Wiki first: https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/wiki/Troubleshooting

Describe the bug
Blank screen while trying load cyberpunk 2077 in library
Also cyberpunk icon looks kinda crappy

Add Logs

Check on how to run Heroic from Terminal or Powershell and put some logs here: it's empty

To Reproduce
Steps to reproduce the behavior:

  1. Go to heroic
  2. Click on cyberpunk
  3. See blank screen

Expected behavior
I want to see game page!

Screenshots
If applicable, add screenshots to help explain your problem.
https://i.imgur.com/n39tCFd.png -> blank screen
https://i.imgur.com/Jfkq6uS.png -> icon
For some reason for bonus content it works as it should -> https://i.imgur.com/YyCoNYl.png

Desktop (please complete the following information):

  • OS: Gentoo Gnu/Linux
  • Heroic Version [1.10.3]
  • Game: Cyberpunk
  • Wine/Proton version: Wine TKG 6.17
  • Hardware specs (RAM, CPU, GPU):
  • CPU: AMD Ryzen 5 5600x
  • GPU: AMD Rx 580 8g
  • g.skill trident z neo 2x16

Additional context
Add any other context about the problem here.
Not installing if i press install button
Tried to delete $XDG_CONFIG_HOME/legendary and $XDG_CONFIG_HOME/heroic

@flavioislima
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Duplicated of #720
Fixed today, will be fixed on next release.
On that issue I provided a heroic appimage that you can use to download cyberpunk if you want.

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