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[Mobile] The buttons from the drawings menu are not working #4052

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Softvision-RemusDranca opened this issue Mar 19, 2021 · 4 comments
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android bug HC-April-Release Issues logged during the Hubs Cloud April Release ios jira-hubs needs triage For bugs that have not yet been assigned a fix priority P2 Address when able P3 Backlog [QA]:Major-issue Label for QA to mark major issues logged

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@Softvision-RemusDranca
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Softvision-RemusDranca commented Mar 19, 2021

[Affected Versions]:

  • Safari 14
  • Chrome 89

[Affected Platforms]:

  • Iphone SE 14.4
  • Google Pixel 4a

[Prerequisites]:

[Steps to reproduce]:

  1. Tap on the screen using two fingers to display the object menu.
  2. Tap on the line to display the menu.
  3. Tap on the buttons displayed in the menu.
  4. Observe the behavior.

[Expected results]:

  • The buttons perform their intended functionality.

[Actual results]:

  • Nothing happens.

[Notes]:

  • Attached is a screen recording of the issue:
    DrawingsMobile

┆Issue is synchronized with this Jira Task

@Softvision-RemusDranca Softvision-RemusDranca added bug needs triage For bugs that have not yet been assigned a fix priority [QA]:Major-issue Label for QA to mark major issues logged HC-April-Release Issues logged during the Hubs Cloud April Release labels Mar 19, 2021
@mauriciomartinez-itesm
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Apparently buttons don't work on mobile according to both our issues #4004

@takahirox
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@Softvision-RemusDranca

Sounds like there is a chance that #4397 can resolve the problem? Do you mind if testing again to check if the problem is still reproducible?

@Softvision-RemusDranca
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@takahirox I am still reproducing this issue on Iphone SE2 (iOS 15) with Safari and on Google Pixel 4a using Chrome 92.

@takahirox takahirox added mobile P2 Address when able P3 Backlog android ios and removed mobile labels Oct 5, 2021
@pcristianSVM
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The issue is present on Samsung devices with Samsung internet browser

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Labels
android bug HC-April-Release Issues logged during the Hubs Cloud April Release ios jira-hubs needs triage For bugs that have not yet been assigned a fix priority P2 Address when able P3 Backlog [QA]:Major-issue Label for QA to mark major issues logged
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