Image can't be uploaded into a texture

[martipello]

Error recieved on a HTC one X running 4.2.2 not sure on the resolution of the display, is this something we can handle or something you'd need to work on, let me know and I can provide logs where needed

[IhorKlimov]

Yes, please do provide logs

[martipello]

couldnt recreate the issue the crop activity gets a blank image but no error is thrown now here is the log but its not giving any info

05-25 16:57:56.792 27343-27343/com.sealstudios.aimessage D/ImagePicker: openCamera: file exists true file:/data/data/com.sealstudios.aimessage/files/images/outputImage1527263876795.jpg
05-25 16:57:56.837 27343-28405/com.sealstudios.aimessage V/FA: Recording user engagement, ms: 4941
05-25 16:57:56.842 27343-28405/com.sealstudios.aimessage V/FA: Activity paused, time: 455649431
05-25 16:57:56.852 27343-28405/com.sealstudios.aimessage D/FA: Logging event (FE): user_engagement(_e), Bundle[{firebase_event_origin(_o)=auto, firebase_screen_id(_si)=-1926228251459969684, engagement_time_msec(_et)=4941, firebase_screen_class(_sc)=LoginActivity}]
05-25 16:57:56.872 27343-27343/com.sealstudios.aimessage W/ResolverActivity: onCreate +
05-25 16:57:56.877 27343-27343/com.sealstudios.aimessage W/ResolverActivity: alwaysUseOption = false, count = 7
05-25 16:57:56.902 27343-27343/com.sealstudios.aimessage W/ResolverActivity: onCreate -
05-25 16:57:59.072 27343-27343/com.sealstudios.aimessage W/ResolverActivity: onItemClick + (position = 0, id = 0)
05-25 16:57:59.072 27343-27343/com.sealstudios.aimessage W/ResolverActivity: startSelected, which = 0, always = false
05-25 16:57:59.132 27343-27343/com.sealstudios.aimessage W/ResolverActivity: onItemClick -
05-25 16:58:00.532 27343-27343/com.sealstudios.aimessage W/IInputConnectionWrapper: showStatusIcon on inactive InputConnection
05-25 16:58:00.532 27343-27343/com.sealstudios.aimessage W/IInputConnectionWrapper: InputConnection = com.android.internal.widget.EditableInputConnection@43b0b710, active client = false
05-25 16:58:00.672 27343-27343/com.sealstudios.aimessage D/HardwareRenderer: startTrimMemory(level >=TRIM_MEMORY_COMPLETE)
05-25 16:58:01.952 27343-28405/com.sealstudios.aimessage V/FA: Inactivity, disconnecting from the service
05-25 16:58:06.932 27343-27343/com.sealstudios.aimessage D/ImagePicker: handleActivityResult: 1
05-25 16:58:06.932 27343-27343/com.sealstudios.aimessage D/ImagePicker: handleActivityResult: 2
05-25 16:58:06.932 27343-27343/com.sealstudios.aimessage D/ImagePicker: handlePickedImageResult: file:///data/data/com.sealstudios.aimessage/files/images/outputImage1527263876795.jpg
05-25 16:58:06.997 27343-28405/com.sealstudios.aimessage V/FA: Connecting to remote service
05-25 16:58:07.022 27343-28405/com.sealstudios.aimessage V/FA: Activity resumed, time: 455659552
05-25 16:58:07.052 27343-28405/com.sealstudios.aimessage V/FA: Screen exposed for less than 1000 ms. Event not sent. time: 90
05-25 16:58:07.052 27343-28405/com.sealstudios.aimessage V/FA: Connection attempt already in progress
05-25 16:58:07.052 27343-28405/com.sealstudios.aimessage V/FA: Activity paused, time: 455659642
05-25 16:58:07.202 27343-27343/com.sealstudios.aimessage I/InputMethodManager: windowGainedFocus, mServedView=android.support.v7.widget.AppCompatEditText{4210e198 VFED..CL .F....ID 0,0-656,91 #7f08009a app:id/field_phone_number}, inputType=0x3, softInputMode=0x10
05-25 16:58:07.207 27343-27343/com.sealstudios.aimessage V/FA: onActivityCreated
05-25 16:58:07.227 27343-28302/com.sealstudios.aimessage D/skia: image header:[0 0 0 0 0 0 0 0], stream len = 0, read byte count = 8, valid byte count = 0, []
05-25 16:58:07.227 27343-28302/com.sealstudios.aimessage D/skia: --- SkImageDecoder::Factory returned null
05-25 16:58:07.227 27343-28302/com.sealstudios.aimessage D/skia: image header:[0 0 0 0 0 0 0 0], stream len = 0, read byte count = 8, valid byte count = 0, []
05-25 16:58:07.227 27343-28302/com.sealstudios.aimessage D/skia: --- SkImageDecoder::Factory returned null
05-25 16:58:07.242 27343-28405/com.sealstudios.aimessage D/FA: Logging event (FE): screen_view(_vs), Bundle[{firebase_previous_class(_pc)=LoginActivity, firebase_event_origin(_o)=auto, firebase_screen_id(_si)=-1926228251459969678, firebase_previous_id(_pi)=-1926228251459969684, firebase_screen_class(_sc)=CropImageActivity}]
05-25 16:58:07.277 27343-28405/com.sealstudios.aimessage V/FA: Connection attempt already in progress
05-25 16:58:07.277 27343-28405/com.sealstudios.aimessage V/FA: Connection attempt already in progress
05-25 16:58:07.277 27343-28405/com.sealstudios.aimessage V/FA: Activity resumed, time: 455659821
05-25 16:58:07.342 27343-28405/com.sealstudios.aimessage D/FA: Connected to remote service
05-25 16:58:07.342 27343-28405/com.sealstudios.aimessage V/FA: Processing queued up service tasks: 4