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Can't connect camera SR300 #5219

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lxz1104 opened this issue Nov 10, 2019 · 6 comments
Closed

Can't connect camera SR300 #5219

lxz1104 opened this issue Nov 10, 2019 · 6 comments

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@lxz1104
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lxz1104 commented Nov 10, 2019

After upgrade librealsense by apt , it can't detect and connect the camera SR300 .

Required Info
Camera Model SR300
Firmware Version
Operating System & Version Ubuntu 18.04
Kernel Version (Linux Only) 5.0.0-32-generic
Platform PC
SDK Version 2.30.0
Language C++/python
Segment others

Issue Description

Timestamp: 1573383002959.180176
Severity: Warn
Description: RealSense UDEV-Rules are missing!
UDEV-Rules permissions configuration
for RealSense devices.

Missing/outdated UDEV-Rules will cause 'Permissions Denied' errors
unless the application is running under 'sudo' (not recommended)
In case of Debians use:
sudo apt-get upgrade/install librealsense2-udev-rules
To manually install UDEV-Rules in terminal run:
$ sudo cp ~/.99-realsense-libusb.rules /etc/udev/rules.d/99-realsense-libusb.rules && sudo udevadm control --reload-rules && udevadm trigger

I have run this commands but it doesn't work.

@lxz1104
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lxz1104 commented Nov 10, 2019

The terminal output:

10/11 18:51:54,133 WARNING [140008846444416] (sr300.cpp:55) try_fetch_usb_device(...) failed.
 10/11 18:51:54,412 WARNING [140008846444416] (sr300.cpp:55) try_fetch_usb_device(...) failed.
 10/11 18:51:54,612 WARNING [140008846444416] (sr300.cpp:55) try_fetch_usb_device(...) failed.
 10/11 18:51:54,812 WARNING [140008846444416] (sr300.cpp:55) try_fetch_usb_device(...) failed.
 10/11 18:51:55,013 WARNING [140008846444416] (sr300.cpp:55) try_fetch_usb_device(...) failed.
 10/11 18:51:55,226 WARNING [140008846444416] (sr300.cpp:55) try_fetch_usb_device(...) failed.
 10/11 18:51:55,439 WARNING [140008846444416] (sr300.cpp:55) try_fetch_usb_device(...) failed.
 10/11 18:51:55,633 WARNING [140008846444416] (sr300.cpp:55) try_fetch_usb_device(...) failed.
 10/11 18:51:55,853 WARNING [140008846444416] (sr300.cpp:55) try_fetch_usb_device(...) failed.

@manhha1402
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manhha1402 commented Nov 11, 2019

I have the similar issue when installing librealsense from source.
The rs-multicam only detects D435 camera. SR300 is not detected by the software
Operating System & Version : Ubuntu 18.04.3

@lxz1104
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lxz1104 commented Nov 11, 2019

Yes,I'm install by source code.
And how can I fix this problem.

@ev-mp
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ev-mp commented Nov 13, 2019

@lxz1104 , please be aware that this is a known issue for SR300 with V2.30. Please revert to the previous v2.29.
Duplicate of #5233, #5230

@lxz1104
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lxz1104 commented Nov 14, 2019

@ev-mp Thanks!I have solved this problem.

@lxz1104 lxz1104 closed this as completed Nov 14, 2019
@azeezqad
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@lxz1104 How did you solve it ?

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4 participants