Failed to connect to the hardware through USB 3.0 on MacOSX

[ssghost]

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Required Info
Camera Model	{ D415 }
Firmware Version	Not installed
Operating System & Version	MacOSX 10.15
Kernel Version (Linux Only)
Platform	MacOSX 10.15
SDK Version	{ 2.40.0 }
Language	{C++ }
Segment	{others }

Issue Description

I have an Intel Realsense D415 camera connected through type-c to USB 3.1 line to my MacbookPro. Librealsense SDK 2.40.0 has been successfully installed on this Mac. I also installed libusb-1.0.0 and lsusb through Homebrew on this machine.

The Infrared light generator is on, I can see red striped light shining inside it when connected to the USB line.

But all librealsense SDK terminal tools can't recognize this device, except lsusb which can find this device and print its serial number.

Running lsusb | grep 8086 and rs-fw-update -l on Mac Terminal and the results are like below:

• The screenshot has been removed by author because this issue has already been solved.

[ssghost]

I suddenly solved this issue by having removed all USB 3.0 connected hardwares and left only D415 camera connected through USB 3.0 to my Macbook Pro.

This means librealsense SDK 2.40.0 works only when there is nothing else but the camera is occupying the USB port.

[Starslayerx]

I got same issue. And sloved same way.
Do you know what caused this? I wanna to connect my mouse and keyboard. @ssghost