Continued Errors After HA Restart #472

kksligh · 2023-11-23T04:26:47Z

Description

After restarting, this integration throws errors for one of the cameras. Oddly enough, it is a bit random on which one it is. I have 3 Tapo cameras connected....

Camera 1

Model: C211
Firmware: 1.3.9 Build 231019 Rel.31045n(5553)

Camera 2

Model: C211
Firmware: 1.3.9 Build 231019 Rel.31045n(5553)

Camera 3

Model: C225
Firmware: 1.0.27 Build 231120 Rel.55235n

Camera 3 was recently updated to a new firmware and it seems to be the most stable. Camera's 1 and 2 randomly will throw an error and it impacts the motion detection, ,motion alarm and noise detection functionality when it does error. They become unavailable.

Reproduction Steps

Restart HA and it happens nearly every time.

Expected behavior

Restart HA and it not error out.

If applicable, add error logs.

debug logs.txt

Device Firmware

Firmware: 1.3.9 Build 231019 Rel.31045n(5553)

Integration Version

5.4.12

Using stream component

Yes

Does camera work via official integrations?

Yes

Camera has all attributes filled out in developer tools

Yes

HASS Environment

HA OS installed on a NUC with Google Coral TPU

Search for similar issues

Yes

Additional information

No response

kranzhoff · 2023-11-23T16:40:42Z

Same issue here.
I have 4 x Tapo C310 cameras setup and the availability of "binary_sensor.[…]_motion_alarm" and "binary_sensor.[…]_noise" of each camera seems to be totally random.
Looking at the history chart of these sensors for a couple of days, they disappear for 6-10 hours and sometimes come back for just a few minutes to a few hours to then disappear again.

The camera settings and network setup did not change all the time.
Not sure if this is related to restarts of HASS, but I restart HASS quite often these days.

Here are the relevant states from developer tools => states if this helps:

binary_sensor_states.txt

I wonder what “restored: true” means?
Anyway, there are sensors without that attribute not working as well.

I had the impression that removing the cameras from the integration and adding them again gets the sensors back – but they still disappear again after a few hours.

The cameras do detect motion and noise as I receive notifications from the tapo app regularly.
They just don't reach HASS - oviously because the sensors are marked as unavailable.
Streams to HASS work all the time as well.

Will be happy to provide additional information if needed.

kranzhoff · 2023-11-24T12:54:23Z

Just tried removing and adding the cameras with "binary_sensor.[…]_motion_alarm" and "binary_sensor.[…]_noise" shown as "unavailable". One camera (#4) has both sensors working.

Removed and added the first camera and provoked noise and motion trigger:
Both sensors of this camera are back again.

Removed and added camera 2 + 3 and trigeered motion and noise.
Camera #3 both sensors working, camera #2 noise working but "motion" sonsor missing entirly.

Restarted HA:

Cameras 1,3 and 4(!): both sensors "unavailable" (even after triggering the sensors multiple times.
Camera 2: noise "unavilable", motion missing entirely.

CONCLUSION:

Restarting HA removes sensors that have been working fine before.
Even triggering the sensors does not bring them back.

JurajNyiri · 2023-11-24T12:55:55Z

Restarting HA removes sensors that have been working fine before.
Even triggering the sensors does not bring them back.

Read FAQ in readme.

kranzhoff · 2023-11-24T13:55:08Z

Thanks for getting back on this.
I read the FAQ at least 10 times and I don't see what I'm missing.

Sensors of all 4 cameras did work a couple of times,
therefore network including webhooks should be fine.
There are no disabled entities in .storage/core.entity_registry.

All cameras run the latest firmware version 1.3.9

Meanwhile camera #3 has both sensors back (without me doing anything).
All other cameras have both sensors "unavailable" and one even "missing entity".

JurajNyiri · 2023-11-24T14:06:32Z

Motion sensor is added only after a motion is detected for the first time.

kranzhoff · 2023-11-24T14:46:23Z

Sure, but as I said before:

I triggerd motion and noise alarm on all cameras after restarting HA - to no avail.
Camera #1 reports 10+ motion events via Tapo APP since the restart, but the sensor is "unavailable":

[binary_sensor.camera_eingang_motion_alarm]
Camera_Eingang Motion Alarm
unavailable restored: true
device_class: motion
friendly_name: Camera_Eingang Motion Alarm
supported_features: 0

JurajNyiri · 2023-11-24T14:47:38Z

This integration reuses official onvif integration. See if it works there with no issues if you have tried everything else in the faq.

You can also enable debug logs both for onvif and this integration to see what exactly is going on with onvif.

kranzhoff · 2023-11-24T14:58:25Z

Thanks again for the speedy reply!

The debug log for the Tapo integration shows the same error for all cameras:

Logger: homeassistant.config_entries
Source: config_entries.py:402
First occurred: 11:30:58 (60 occurrences)
Last logged: 15:53:04
Error setting up entry 192.168.0.87 for select
Error setting up entry 192.168.0.87 for siren
Error setting up entry 192.168.0.87 for update
Error setting up entry 192.168.0.87 for binary_sensor
Error setting up entry 192.168.0.87 for sensor
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 402, in async_setup
result = await component.async_setup_entry(hass, self)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 440, in async_setup_entry
return await component.async_setup_entry(entry)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 187, in async_setup_entry
raise ValueError("Config entry has already been setup!")
ValueError: Config entry has already been setup!

I will dig into the onvif logs now.

JurajNyiri · 2023-11-24T15:27:46Z

That looks like something wrong with the environment.

Try completely removing the cameras including entries for tapo_control inside .storage.

Then add cameras back and it should be ok.

kranzhoff · 2023-11-24T16:24:17Z

Thanks, I will give that a try.

Available sensors should stay available until a restart of HA, correct?
After a restart they will be unavailable until they are triggered once again, correct?

falseunity · 2023-12-02T01:42:52Z

Same problem here. Everything works for a few days then 1 of the 4 cams shows unavailable for the motion entity. Triggering it, reloading integration, rebooting cam, rebooting HA, nothing brings it back. Removing the cam and re-setting it up again, brings it back working for a few more days. Then start all over again with a different cam unavailable. All C110, All same FW, etc. can't see any reason why...

falseunity · 2023-12-03T02:07:45Z

Also, FYI, installed the ONVIF integration a few days ago and it works without issue. The motion sensors appear and they've never gone unavailable since I installed it.

kksligh · 2023-12-03T04:35:27Z

@falseunity interesting, I will try this out - thank you for sharing.

Veda82 · 2023-12-04T21:47:01Z

I also have the same problem, 2 Tapo C200 on firmware 1.3.9 as well. Tried removing and adding them back, it worked for some time but then the issue came back. It seems the problem started after the update to the new firmware...

kksligh · 2023-12-04T22:07:04Z

I’ve tried the removal, including the .storage removal, and even removed the integration completely - still throws this error every restart. I’ve tried the ONVIF integration and it only exposes a fraction of the entities. So that’s not an option either.

falseunity · 2023-12-04T22:20:25Z

I agree with the ONVIF comment, it was just suggested we try it to see if the Motion Sensors do the same thing in there, and from my observations, they don't. But yes, ONVIF has many less entities that the Tapo integration for sure....

Veda82 · 2023-12-06T13:02:06Z

BTW, is there a way to revert to an older firmware? I'd like to try to understand if it might be related to firmware 1.3.9...

scetu · 2023-12-06T15:42:31Z

Hmm I had completely stable environment with three C200's, and this week I pulled trigger for new firmware 1.3.9 and since then I am having same issues as others in this thread.

I am now unable to move cameras - they cannot be put into patrol mode neither to preset.

Here is what is in logger when I try to change the input_select field

Logger: homeassistant.helpers.service
Source: helpers/service.py:243
First occurred: 16:28:55 (6 occurrences)
Last logged: 16:32:43

Referenced entities select.tapo_camera_kuchyn_move_to_preset are missing or not currently available
Referenced entities select.tapo_camera_loznice_move_to_preset are missing or not currently available
Referenced entities select.tapo_camera_obyvak_move_to_preset are missing or not currently available
Referenced entities select.tapo_camera_kuchyn_patrol_mode are missing or not currently available

And some other errors from reloading the integration.

Logger: homeassistant.components.select
Source: helpers/entity_platform.py:610
Integration: Select (documentation, issues)
First occurred: 16:31:17 (10 occurrences)
Last logged: 16:31:17

Platform tapo_control does not generate unique IDs. ID 28-87-ba-18-55-16-tapo_camera_kuchyn-babycrydetection already exists - ignoring select.tapo_camera_kuchyn_baby_cry_detection
Platform tapo_control does not generate unique IDs. ID 28-87-ba-18-55-16-tapo_camera_kuchyn-tamperdetection already exists - ignoring select.tapo_camera_kuchyn_tamper_detection
Platform tapo_control does not generate unique IDs. ID 28-87-ba-18-55-16-tapo_camera_kuchyn-movetopreset already exists - ignoring select.tapo_camera_kuchyn_move_to_preset
Platform tapo_control does not generate unique IDs. ID 28-87-ba-18-55-16-tapo_camera_kuchyn-patrolmode already exists - ignoring select.tapo_camera_kuchyn_patrol_mode
Platform tapo_control does not generate unique IDs. ID 28-87-ba-18-55-16-tapo_camera_kuchyn-spotlightintensity already exists - ignoring select.tapo_camera_kuchyn_spotlight_intensity

Logger: homeassistant.config_entries
Source: config_entries.py:402
First occurred: 16:31:22 (10 occurrences)
Last logged: 16:31:22

Error setting up entry 192.168.1.152 for select
Error setting up entry 192.168.1.152 for siren
Error setting up entry 192.168.1.152 for update
Error setting up entry 192.168.1.152 for binary_sensor
Error setting up entry 192.168.1.152 for sensor
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 402, in async_setup
    result = await component.async_setup_entry(hass, self)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/camera/__init__.py", line 440, in async_setup_entry
    return await component.async_setup_entry(entry)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 187, in async_setup_entry
    raise ValueError("Config entry has already been setup!")
ValueError: Config entry has already been setup!

scetu · 2023-12-07T19:16:27Z

I have started to reverting firmware (nervous-inhuman/tplink-tapo-c200-re#4) on my C200's back to 1.3.4 (and also 1.3.5) but patrol mode or Move to preset did not worked even while downgraded and Tapo Integration has been setup from scratch.

But once I have downgraded them, I have recieved also new formware version Tapo_C200v3_en_1.3.11_Build_231115_Rel.85400n and this seems to work! For now...

JurajNyiri · 2024-03-02T08:51:23Z

Closing as this now looks to be fixed on new firmware. If issue persists, please open new issue.

Veda82 mentioned this issue Dec 6, 2023

Exception in motorMoveToPreset on Tapo C210 #481

Closed

JurajNyiri closed this as completed Mar 2, 2024

scetu mentioned this issue Apr 14, 2024

❗❗❗Invalid cloud password on firmware build 230921 and higher #551

Closed

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Continued Errors After HA Restart #472

Continued Errors After HA Restart #472

kksligh commented Nov 23, 2023

kranzhoff commented Nov 23, 2023 •

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kranzhoff commented Nov 24, 2023

JurajNyiri commented Nov 24, 2023 •

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kranzhoff commented Nov 24, 2023

JurajNyiri commented Nov 24, 2023

kranzhoff commented Nov 24, 2023 •

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JurajNyiri commented Nov 24, 2023

kranzhoff commented Nov 24, 2023

JurajNyiri commented Nov 24, 2023

kranzhoff commented Nov 24, 2023

falseunity commented Dec 2, 2023

falseunity commented Dec 3, 2023

kksligh commented Dec 3, 2023

Veda82 commented Dec 4, 2023 •

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kksligh commented Dec 4, 2023

falseunity commented Dec 4, 2023

Veda82 commented Dec 6, 2023

scetu commented Dec 6, 2023 •

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scetu commented Dec 7, 2023 •

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JurajNyiri commented Mar 2, 2024

Continued Errors After HA Restart #472

Continued Errors After HA Restart #472

Comments

kksligh commented Nov 23, 2023

Description

Reproduction Steps

Expected behavior

If applicable, add error logs.

Device Firmware

Integration Version

Using stream component

Does camera work via official integrations?

Camera has all attributes filled out in developer tools

HASS Environment

Search for similar issues

Additional information

kranzhoff commented Nov 23, 2023 • edited Loading

kranzhoff commented Nov 24, 2023

CONCLUSION:

JurajNyiri commented Nov 24, 2023 • edited Loading

kranzhoff commented Nov 24, 2023

JurajNyiri commented Nov 24, 2023

kranzhoff commented Nov 24, 2023 • edited Loading

JurajNyiri commented Nov 24, 2023

kranzhoff commented Nov 24, 2023

JurajNyiri commented Nov 24, 2023

kranzhoff commented Nov 24, 2023

falseunity commented Dec 2, 2023

falseunity commented Dec 3, 2023

kksligh commented Dec 3, 2023

Veda82 commented Dec 4, 2023 • edited Loading

kksligh commented Dec 4, 2023

falseunity commented Dec 4, 2023

Veda82 commented Dec 6, 2023

scetu commented Dec 6, 2023 • edited Loading

scetu commented Dec 7, 2023 • edited Loading

JurajNyiri commented Mar 2, 2024

kranzhoff commented Nov 23, 2023 •

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JurajNyiri commented Nov 24, 2023 •

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kranzhoff commented Nov 24, 2023 •

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Veda82 commented Dec 4, 2023 •

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scetu commented Dec 6, 2023 •

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scetu commented Dec 7, 2023 •

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