Integration doesn't accept the known (cloud)password anymore on new firmware

[wavemop]

Description

2 days ago i ran the new firmware update for my tapo C200 cams.
The HA integration asked to "configure" these devices again but rejects the CLOUD password.

Reproduction Steps

1. In the first Step the (saved) username + password for the CAMERA account were offered, I confirmed them -> worked.

2. In the second step

• the CLOUD password** was asked and the (saved) password was offered like in the first step -> For any reason it is getting rejected.
  -I double and triple checked the password but it's correct. (can copy/paste it from HA in Tapo app and on all TP-Link sites and it is working there)

4. After that I
   -kicked out the cams in HA
   -hard-reset them in the Tapo-App
   -discovered them new -> they were found perfectly fine
   but still the same bug persists...

Expected behavior

integration accepts the CLOUD password

If applicable, add error logs.

Protocol:
`2024-04-10 23:06:28.027 WARNING (SyncWorker_2) [homeassistant.loader] We found a custom integration hacs which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-04-10 23:06:28.035 WARNING (SyncWorker_2) [homeassistant.loader] We found a custom integration tapo_control which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-04-10 23:06:28.038 WARNING (SyncWorker_2) [homeassistant.loader] We found custom integration tapo which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-04-10 23:06:28.042 WARNING (SyncWorker_2) [homeassistant.loader] We found a custom integration watchman which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-04-10 23:06:48.598 WARNING (MainThread) [homeassistant.setup] Setup of bluetooth is taking over 10 seconds.
2024-04-10 23:07:20.085 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/discovery_flow.py", line 96, in async_start
await gather_with_limited_concurrency(
File "/usr/src/homeassistant/homeassistant/util/async.py", line 188, in gather_with_limited_concurrency
return await gather(
^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/util/async_.py", line 186, in sem_task
return await task
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 947, in async_init
flow, result = await task
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 975, in _async_init
result = await self._async_handle_step(flow, flow.init_step, data)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 508, in _async_handle_step
if result.get("preview") is not None:
^^^^^^^^^^
AttributeError: 'NoneType' object has no attribute 'get'
2024-04-10 23:07:45.551 WARNING (MainThread) [homeassistant.config_entries] Config entry '192.168.178.81' for tapo_control integration could not authenticate: Invalid authentication data
2024-04-10 23:07:45.879 WARNING (MainThread) [homeassistant.config_entries] Config entry '192.168.178.82' for tapo_control integration could not authenticate: Invalid authentication data
2024-04-10 23:12:37.555 ERROR (MainThread) [frontend.js.latest.202402071] Uncaught error from Firefox 124.0 on Windows 10
TypeError: this.contentElement is null
renderHeading (src/components/ha-dialog.ts:53:4)
apply (src/scoped-custom-element-registry.js:262:44)
mainWindow.history.pushState (src/dialogs/make-dialog-manager.ts:129:7)
2024-04-10 23:12:56.949 ERROR (MainThread) [frontend.js.latest.202402071] Uncaught error from Firefox 124.0 on Windows 10
TypeError: this.contentElement is null
renderHeading (src/components/ha-dialog.ts:53:4)
apply (src/scoped-custom-element-registry.js:262:44)
mainWindow.history.pushState (src/dialogs/make-dialog-manager.ts:129:7)
2024-04-10 23:14:58.894 ERROR (MainThread) [homeassistant.config_entries] Error calling entry remove callback 192.168.178.82 for tapo_control
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 645, in async_remove
await component.async_remove_entry(hass, self)
File "/config/custom_components/tapo_control/init.py", line 277, in async_remove_entry
coldDirPath = getColdDirPathForEntry(hass, entry_id)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/tapo_control/utils.py", line 116, in getColdDirPathForEntry
if hass.data[DOMAIN][entry_id]["mediaSyncColdDir"] is False:
~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^
KeyError: 'mediaSyncColdDir'
2024-04-10 23:15:02.138 ERROR (MainThread) [homeassistant.config_entries] Error calling entry remove callback 192.168.178.81 for tapo_control
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 645, in async_remove
await component.async_remove_entry(hass, self)
File "/config/custom_components/tapo_control/init.py", line 277, in async_remove_entry
coldDirPath = getColdDirPathForEntry(hass, entry_id)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/tapo_control/utils.py", line 116, in getColdDirPathForEntry
if hass.data[DOMAIN][entry_id]["mediaSyncColdDir"] is False:
~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^
2024-04-11 04:49:09.522 ERROR (MainThread) [homeassistant.components.met.coordinator] Error fetching met data: Update failed:
2024-04-11 10:25:07.316 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Error communication with API: Cannot connect to host 192.168.178.85:80 ssl:default [Connect call failed ('192.168.178.85', 80)]
2024-04-11 10:25:07.349 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Error communication with API: Cannot connect to host 192.168.178.84:80 ssl:default [Connect call failed ('192.168.178.84', 80)]
2024-04-11 10:46:20.854 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 12:31:03.855 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 12:48:04.857 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 13:02:50.855 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 13:09:36.857 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 13:35:10.854 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 13:47:38.855 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 13:50:39.855 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 13:56:38.856 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 14:07:03.857 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 14:11:42.857 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 14:14:43.857 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 14:22:14.857 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 14:23:25.856 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 14:48:08.855 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-11 17:02:14.742 ERROR (MainThread) [frontend.js.latest.202402071] Uncaught error from Firefox 124.0 on Windows 10
TypeError: i is undefined
_keyFunction (src/panels/config/integrations/dialog-add-integration.ts:464:4)
item (src/virtualize.ts:116:53)
r (src/directives/repeat.ts:56:28)
ct (src/directives/repeat.ts:93:52)
update (src/directive.ts:134:16)
_$AS (src/lit-html.ts:1085:23)
S (src/lit-html.ts:1362:12)
_$AI (src/async-directive.ts:366:18)
setValue (src/virtualize.ts:139:13)
dispatchEvent (src/Virtualizer.ts:808:23)
2024-04-11 17:02:14.752 ERROR (MainThread) [frontend.js.latest.202402071] Uncaught error from Firefox 124.0 on Windows 10
TypeError: i is undefined
_keyFunction (src/panels/config/integrations/dialog-add-integration.ts:464:4)
item (src/virtualize.ts:116:53)
r (src/directives/repeat.ts:56:28)
ct (src/directives/repeat.ts:93:52)
update (src/directive.ts:134:16)
_$AS (src/lit-html.ts:1085:23)
S (src/lit-html.ts:1362:12)
_$AI (src/async-directive.ts:366:18)
setValue (src/virtualize.ts:139:13)
dispatchEvent (src/Virtualizer.ts:808:23)
2024-04-11 17:02:16.320 ERROR (MainThread) [frontend.js.latest.202402071] Uncaught error from Firefox 124.0 on Windows 10
TypeError: i is undefined
_keyFunction (src/panels/config/integrations/dialog-add-integration.ts:464:4)
item (src/virtualize.ts:116:53)
r (src/directives/repeat.ts:56:28)
ct (src/directives/repeat.ts:93:52)
update (src/directive.ts:134:16)
_$AS (src/lit-html.ts:1085:23)
S (src/lit-html.ts:1362:12)
_$AI (src/async-directive.ts:366:18)
setValue (src/virtualize.ts:139:13)
dispatchEvent (src/Virtualizer.ts:808:23)
2024-04-11 17:02:18.645 ERROR (MainThread) [frontend.js.latest.202402071] Uncaught error from Firefox 124.0 on Windows 10
TypeError: i is undefined
_keyFunction (src/panels/config/integrations/dialog-add-integration.ts:464:4)
item (src/virtualize.ts:116:53)
r (src/directives/repeat.ts:56:28)
ct (src/directives/repeat.ts:93:52)
update (src/directive.ts:134:16)
_$AS (src/lit-html.ts:1085:23)
S (src/lit-html.ts:1362:12)
_$AI (src/async-directive.ts:366:18)
setValue (src/virtualize.ts:139:13)
dispatchEvent (src/Virtualizer.ts:808:23)
2024-04-11 17:02:18.823 ERROR (MainThread) [frontend.js.latest.202402071] Uncaught error from Firefox 124.0 on Windows 10
TypeError: i is undefined
_keyFunction (src/panels/config/integrations/dialog-add-integration.ts:464:4)
item (src/virtualize.ts:116:53)
r (src/directives/repeat.ts:56:28)
ct (src/directives/repeat.ts:93:52)
update (src/directive.ts:134:16)
_$AS (src/lit-html.ts:1085:23)
S (src/lit-html.ts:1362:12)
_$AI (src/async-directive.ts:366:18)
setValue (src/virtualize.ts:139:13)
dispatchEvent (src/Virtualizer.ts:808:23)
2024-04-11 17:02:19.606 ERROR (MainThread) [frontend.js.latest.202402071] Uncaught error from Firefox 124.0 on Windows 10
TypeError: i is undefined
_keyFunction (src/panels/config/integrations/dialog-add-integration.ts:464:4)
item (src/virtualize.ts:116:53)
r (src/directives/repeat.ts:56:28)
ct (src/directives/repeat.ts:93:52)
update (src/directive.ts:134:16)
_$AS (src/lit-html.ts:1085:23)
S (src/lit-html.ts:1362:12)
_$AI (src/async-directive.ts:366:18)
setValue (src/virtualize.ts:139:13)
dispatchEvent (src/Virtualizer.ts:808:23)
2024-04-11 17:03:21.808 ERROR (MainThread) [custom_components.tapo_control] Failed to establish a new connection
2024-04-11 18:51:09.858 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-12 08:56:52.235 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-12 11:43:21.747 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-12 16:23:17.855 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-12 16:55:53.854 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-12 16:59:48.857 ERROR (MainThread) [custom_components.tapo.coordinators] Error fetching tapo data: Unexpected exception:
2024-04-12 17:14:10.229 ERROR (MainThread) [custom_components.tapo.config_flow] Failed to setup cannot connect
Traceback (most recent call last):
File "/usr/local/lib/python3.12/site-packages/aiohttp/connector.py", line 992, in _wrap_create_connection
return await self._loop.create_connection(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/asyncio/base_events.py", line 1119, in create_connection
raise exceptions[0]
File "/usr/local/lib/python3.12/asyncio/base_events.py", line 1101, in create_connection
sock = await self._connect_sock(
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/asyncio/base_events.py", line 1004, in _connect_sock
await self.sock_connect(sock, address)
File "/usr/local/lib/python3.12/asyncio/selector_events.py", line 637, in sock_connect
return await fut
^^^^^^^^^
File "/usr/local/lib/python3.12/asyncio/selector_events.py", line 677, in _sock_connect_cb
raise OSError(err, f'Connect call failed {address}')
ConnectionRefusedError: [Errno 111] Connect call failed ('192.168.178.82', 80)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/config/custom_components/tapo/config_flow.py", line 307, in _async_get_device_info
(await client.get_device_info())
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/plugp100/api/tapo_client.py", line 92, in get_device_info
return await self.execute_raw_request(get_info_request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/plugp100/api/tapo_client.py", line 77, in execute_raw_request
await self._initialize_protocol_if_needed()
File "/usr/local/lib/python3.12/site-packages/plugp100/api/tapo_client.py", line 71, in _initialize_protocol_if_needed
await self._guess_protocol()
File "/usr/local/lib/python3.12/site-packages/plugp100/api/tapo_client.py", line 221, in _guess_protocol
response = await self.get_component_negotiation()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/plugp100/api/tapo_client.py", line 81, in get_component_negotiation
return (await self.execute_raw_request(TapoRequest.component_negotiation())).map(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/plugp100/api/tapo_client.py", line 78, in execute_raw_request
return (await self._protocol.send_request(request)).map(lambda x: x.result)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/plugp100/protocol/passthrough_protocol.py", line 41, in send_request
response = await self._send_request(request)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/plugp100/protocol/passthrough_protocol.py", line 61, in _send_request
await self._login_with_version(self._credential)
File "/usr/local/lib/python3.12/site-packages/plugp100/protocol/passthrough_protocol.py", line 80, in _login_with_version
session_or_error = await self._passthrough.handshake(self._url)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/plugp100/protocol/securepassthrough_transport.py", line 70, in handshake
response = await self._http.async_make_post(url, json=request_body)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/plugp100/common/utils/http_client.py", line 18, in async_make_post
async with self.session.post(
File "/usr/local/lib/python3.12/site-packages/aiohttp/client.py", line 1194, in aenter
self._resp = await self._coro
^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/client.py", line 578, in _request
conn = await self._connector.connect(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/connector.py", line 544, in connect
proto = await self._create_connection(req, traces, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/connector.py", line 911, in _create_connection
_, proto = await self._create_direct_connection(req, traces, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/connector.py", line 1235, in _create_direct_connection
raise last_exc
File "/usr/local/lib/python3.12/site-packages/aiohttp/connector.py", line 1204, in _create_direct_connection
transp, proto = await self._wrap_create_connection(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/connector.py", line 1000, in _wrap_create_connection
raise client_error(req.connection_key, exc) from exc
aiohttp.client_exceptions.ClientConnectorError: Cannot connect to host 192.168.178.82:80 ssl:default [Connect call failed ('192.168.178.82', 80)]

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/config/custom_components/tapo/config_flow.py", line 143, in async_step_user
device_info = await self._async_get_device_info(user_input)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/tapo/config_flow.py", line 314, in _async_get_device_info
raise CannotConnect from error
custom_components.tapo.errors.CannotConnect

`

Device Firmware

1.3.13

Integration Version

5.4.17

Using stream component

Yes

Does camera work via official integrations?

N/A

Camera has all attributes filled out in developer tools

No

HASS Environment

Docker on Raspi

Search for similar issues

Yes

Additional information

Aside of these steps no more changes are done in Network, Firewall etc.

[tomtpcz]

I have the same thing now. I was referred to the FAQ. I did everything that was asked but it still doesn't work. Quite an annoying problem.

[JurajNyiri]

Device Firmware
1.3.13

Please post full firmware version. New firmware might have broken the integration.

[JurajNyiri]

Good news. My camera received this firmware as well, going to test it out.

[JurajNyiri]

I updated my camera C200 v3 to 1.3.13 Build 240327 Rel.63336n(4555) and it works as expected.

Tested also via pytapo.

[JurajNyiri]

Please run following script and post output:

from pytapo import Tapo
import time
from pytapo.version import PYTAPO_VERSION


host = "192.168.100.105" // set to correct local camera ip
password_cloud = "cloud password" //set to correct cloud password


redactInformation = True
tapo = Tapo(
    host,
    "admin",
    password_cloud,
    printDebugInformation=True,
    retryStok=True,
)

print(tapo.getMost())

[wavemop]

Device Firmware
1.3.13

Please post full firmware version. New firmware might have broken the integration.

Version: 1.3.13 Build 240327 Rel.63336n(4555)

[wavemop]

Please run following script and post output:

from pytapo import Tapo
import time
from pytapo.version import PYTAPO_VERSION


host = "192.168.100.105" // set to correct local camera ip
password_cloud = "cloud password" //set to correct cloud password


redactInformation = True
tapo = Tapo(
    host,
    "admin",
    password_cloud,
    printDebugInformation=True,
    retryStok=True,
)

print(tapo.getMost())

Since it is HA container here, I've (for any reasons) got no terminal access to the docker container via portainer to install pytapo !?

[JurajNyiri]

You will need to install it on another machine or computer.

[Pihlflykt]

Having the same problem. All my 9 cameras stopped working a couple of days ago. Firmware version:
on the C310 cameras: 1.3.9
on the C200 (hardware 2.0): 1.3.9
on the C200 (hardware 3.0)1.3.13

[JurajNyiri]

For anyone experiencing this issue the instructions to help debug this are above.

Please post output of the script.

[tomtpcz]

Sorry, I don't know if this is correct, I have almost no Python knowledge

C:\Pytapo>custom_test.py
Refreshing stok...
New request:
{'data': {'method': 'login', 'params': {'encrypt_type': '3', 'username': 'admin'}}, 'headers': {'Host': 'REDACTED', 'Referer': 'REDACTED', 'Accept': 'application/json', 'Accept-Encoding': 'gzip, deflate', 'User-Agent': 'Tapo CameraClient Android', 'Connection': 'close', 'requestByApp': 'true', 'Content-Type': 'application/json; charset=UTF-8'}, 'verify': False}
200
{'error_code': -40413, 'result': {'data': {'code': -40401, 'encrypt_type': ['3'], 'key': 'REDACTED', 'nonce': 'REDACTED', 'device_confirm': 'REDACTED'}}}
Connection is secure.
New request:
{'data': {'method': 'login', 'params': {'cnonce': 'REDACTED', 'encrypt_type': '3', 'username': 'admin'}}, 'headers': {'Host': 'REDACTED', 'Referer': 'REDACTED', 'Accept': 'application/json', 'Accept-Encoding': 'gzip, deflate', 'User-Agent': 'Tapo CameraClient Android', 'Connection': 'close', 'requestByApp': 'true', 'Content-Type': 'application/json; charset=UTF-8'}, 'verify': False}
200
{'error_code': -40413, 'result': {'data': {'code': -40401, 'encrypt_type': ['3'], 'key': 'REDACTED', 'nonce': 'REDACTED', 'device_confirm': 'REDACTED'}}}
Status code: 200
Processing secure response.
Validating device confirm.
Incorrect device_confirm value, retrying: 1/2.
Refreshing stok...
Connection is secure.
New request:
{'data': {'method': 'login', 'params': {'cnonce': 'REDACTED', 'encrypt_type': '3', 'username': 'admin'}}, 'headers': {'Host': 'REDACTED', 'Referer': 'REDACTED', 'Accept': 'application/json', 'Accept-Encoding': 'gzip, deflate', 'User-Agent': 'Tapo CameraClient Android', 'Connection': 'close', 'requestByApp': 'true', 'Content-Type': 'application/json; charset=UTF-8'}, 'verify': False}
200
{'error_code': -40413, 'result': {'data': {'code': -40401, 'encrypt_type': ['3'], 'key': 'REDACTED', 'nonce': 'REDACTED', 'device_confirm': 'REDACTED'}}}
Status code: 200
Processing secure response.
Validating device confirm.
Incorrect device_confirm value, retrying: 2/2.
Refreshing stok...
Connection is secure.
New request:
{'data': {'method': 'login', 'params': {'cnonce': 'REDACTED', 'encrypt_type': '3', 'username': 'admin'}}, 'headers': {'Host': 'REDACTED', 'Referer': 'REDACTED', 'Accept': 'application/json', 'Accept-Encoding': 'gzip, deflate', 'User-Agent': 'Tapo CameraClient Android', 'Connection': 'close', 'requestByApp': 'true', 'Content-Type': 'application/json; charset=UTF-8'}, 'verify': False}
200
{'error_code': -40413, 'result': {'data': {'code': -40401, 'encrypt_type': ['3'], 'key': 'REDACTED', 'nonce': 'REDACTED', 'device_confirm': 'REDACTED'}}}
Status code: 200
Processing secure response.
Validating device confirm.
Incorrect device_confirm value, raising Exception.
Traceback (most recent call last):
File "C:\Pytapo\custom_test.py", line 11, in
tapo = Tapo(
^^^^^
File "C:\Pytapo\pytapo_init_.py", line 86, in init
self.basicInfo = self.getBasicInfo()
^^^^^^^^^^^^^^^^^^^
File "C:\Pytapo\pytapo_init_.py", line 1009, in getBasicInfo
return self.executeFunction(
^^^^^^^^^^^^^^^^^^^^^
File "C:\Pytapo\pytapo_init_.py", line 491, in executeFunction
data = self.performRequest(
^^^^^^^^^^^^^^^^^^^^
File "C:\Pytapo\pytapo_init_.py", line 530, in performRequest
self.ensureAuthenticated()
File "C:\Pytapo\pytapo_init_.py", line 108, in ensureAuthenticated
return self.refreshStok()
^^^^^^^^^^^^^^^^^^
File "C:\Pytapo\pytapo_init_.py", line 418, in refreshStok
return self.refreshStok(loginRetryCount)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Pytapo\pytapo_init_.py", line 418, in refreshStok
return self.refreshStok(loginRetryCount)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Pytapo\pytapo_init_.py", line 423, in refreshStok
raise Exception("Invalid authentication data")
Exception: Invalid authentication data

[JurajNyiri]

It looks like the authorisation model and flow has been changed. Based on the reports it affects only some users and more older firmwares than the latest ones.

I have been in touch with tplink regarding a vulnerability I reported in the past and this might be caused by the fix they implemented for it and seem to be rolling out slowly.

I am currently waiting for the information from them on how can this be fixed and a permission to connect to cloud if needed.
I will also unblock one of my cameras to the internet so that hopefully this update gets pushed to me as well and I can test / debug.

At this point, if you were affected and you wish to use this integration further I would suggest rolling back the firmware and factory resetting the camera. Or ideally, help me fix this by investigating on what has changed if you have the knowledge.

[JurajNyiri]

Users that were affected: What application are you using? iOS or Android?

[tomtpcz]

Camera C200 hw 3.0
Was carried out:

• camera deleted from HA integration
• deleting the camera from the TAPO account
• camera reset to factory settings
• adding a camera to the TAPO account
• firmware 1.3.11
• adding a camera to the HA integration > user account > OK > cloud password > Error
• firmware update to 1.3.13 Build 240327 Rel.63336n(4555)
• adding a camera to the HA integration > user account > OK > cloud password > Error

Same for C510W and C110 camera model

Everything is fine in the TAPO app, the password works. Android app version 3.2.976

[JurajNyiri]

Moving to #551 please continue discussion there.