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Z2M reports my Ubisys C4 has a firmware update available, but then fails to perform it with a timeout error.
I have tried rebooting both the system, adapter and device itself multiple times but no success.
I also updated the coordinator to the latest firmware to be sure, but again no success. This has been going on for a while now.
What did you expect to happen?
Update the firmware. I have already updated this specific device through Z2M before, it used to work I believe.
TubesZB poe (older model with cc chip, not the newer one)
Debug log
debug 2023-10-10 10:31:53: getNewImage for '0x001fee0000008c3e', meta {"hardwareVersionMin":0,"hardwareVersionMax":4,"fileVersion":36701218,"url":"http://fwu.ubisys.de/smarthome/OTA/release/10F2-7B39-0000-0004-02300422-spo-fmi4.ota.zigbee"}debug 2023-10-10 10:31:53: getNewImage for '0x001fee0000008c3e', image header {"otaUpgradeFileIdentifier":{"type":"Buffer","data":[30,241,238,11]},"otaHeaderVersion":256,"otaHeaderLength":60,"otaHeaderFieldControl":4,"manufacturerCode":4338,"imageType":31545,"fileVersion":36701218,"zigbeeStackVersion":2,"otaHeaderString":"ubisys C4 2.3.0\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000","totalImageSize":128510,"minimumHardwareVersion":0,"maximumHardwareVersion":4}debug 2023-10-10 10:31:53: Received Zigbee message from 'Switch - Kitchen - Remote', type 'commandQueryNextImageRequest', cluster 'genOta', data '{"fieldControl":1,"fileVersion":35718162,"imageType":31545,"manufacturerCode":4338}' from endpoint 232 with groupID 0debug 2023-10-10 10:33:28: Received Zigbee message from 'Switch - Kitchen - Remote', type 'commandQueryNextImageRequest', cluster 'genOta', data '{"fieldControl":1,"fileVersion":35718162,"imageType":31545,"manufacturerCode":4338}' from endpoint 232 with groupID 0info 2023-10-10 10:34:23: MQTT publish: topic 'zigbee2mqtt/bridge/response/device/ota_update/update', payload '{"data":{"id":"Switch - Kitchen - Remote"},"error":"Update of 'Switch - Kitchen - Remote' failed (Timeout: device did not request any image blocks)","status":"error","transaction":"1sxbp-4"}'at /app/node_modules/zigbee-herdsman-converters/src/lib/ota/common.ts:386:28
The text was updated successfully, but these errors were encountered:
What happened?
Z2M reports my Ubisys C4 has a firmware update available, but then fails to perform it with a timeout error.
I have tried rebooting both the system, adapter and device itself multiple times but no success.
I also updated the coordinator to the latest firmware to be sure, but again no success. This has been going on for a while now.
What did you expect to happen?
Update the firmware. I have already updated this specific device through Z2M before, it used to work I believe.
How to reproduce it (minimal and precise)
Zigbee2MQTT version
1.33.1 commit: 7e63039
Adapter firmware version
20230507
Adapter
TubesZB poe (older model with cc chip, not the newer one)
Debug log
The text was updated successfully, but these errors were encountered: