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privacy.html
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<!DOCTYPE html>
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<h2>United Supplies Privacy Policy</h2>
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</div>
<section class="policy-section">
<div class="container">
<div class="row">
<div class="col-md-12 col-sm-12 col-xs-12">
<div class="content">
<p>This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.</p>
<p>This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and Regulations and privacy policy for access or usage of www.unitedsupplies.in website.</p>
<p>UNITED SUPPLIES & ECOMMERCE (OPC) PRIVATE LIMITED, a Company incorporated in India under the provisions of Companies Act, 1956 (referred to herein as "UnitedSupplies”) operates the Internet e-commerce website www.unitedsupplies.in and its related sub-domains, sites, Services and tools ("Website"). The Website is provided as a service to user and is intended to allow user and other users to browse and order products and other goods or services ("Products") offered for sale on the Website ("Services"). United Supplies is committed to protecting user's privacy online. This privacy policy (the "Privacy Policy") discloses the privacy practices for the Website. This Privacy Policy describes the ways in which United Supplies collects, stores, uses and protects the Information collected due to user's use of Website. By accessing the Website and/or providing United Supplies with user's Information user expressly consent to United Supplies processing user's personal Information in accordance with the terms of the Privacy Policy. United Supplies reserves the right to delete, modify, change or supplement the content of the Website and or this Privacy Policy at any time for any reason without prior notification, and will use reasonable efforts to include up-to-date and accurate Information on the Website.</p>
<p>PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING UNITED SUPPLIES WEBSITE, UNITED SUPPLIES ACKNOWLEDGE THAT USER HAVE READ, UNDERSTAND, AND AGREES TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND UNITED SUPPLIES WEBSITE TERMS OF USE. IF USER DOES NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.</p>
<div class="title">Information Collected</div>
<p>The Information United Supplies collects about user may be broadly described in following categories:</p>
<ol class="list-style-auto">
<li>Personal Information: User name, address, phone number, email address, password, billing and debit card / credit card Information, order history, feedback, IP address and location, digital device name, type and configuration, details relating to user's download of Publications via the Service (including details relating to the time of the download, any interruptions, and the success or failure of the downloads), the URL from which user accessed the Website, demographic Information, and other such 'Personal Information'.</li>
<li>General Information: United Supplies may also receive more general Information from user as a result of user's visits to, and use of, the Website. This general Information does not identify user personally, and can include Information such as user's IP address, the length of time user spend on the Website, user's browsing history, and other such 'General Information'. This general Information may also include history relating to the transactions made by user on the Website.</li>
</ol>
<p>Personal Information and General Information shall collectively and individually be referred to as "Information".</p>
<p>All the above Information is collected for:</p>
<ul class="list-style-disc">
<li>Better servicing and account maintenance;</li>
<li>To seek user's feedback or to contact user in relation to those services offered;</li>
<li>Making the offerings more relevant to user and user's desires ensuring no spam mails go through;</li>
<li>Keeping track of the transactions, to help in case of any dispute situations; dealing with enquiries, requests or complaints and other customer care related activities; and all other general administrative and business purposes; marketing products and services; carrying out any activity in connection with a legal, governmental or regulatory requirement or in connection with legal proceedings, crime or fraud prevention, detection or prosecution;</li>
<li>To effectively administer and fulfil obligations under any agreement United Supplies may have with user;</li>
</ul>
<p>To collect the Information United Supplies shall use channels such as physical forms, call centre, website (including cookies), emails, promotional offers, surveys and mailers. Participation in some of these channels is optional but user may be required to provide user's Information in order to participate. United Supplies is not liable to verify the authenticity or accuracy of any Information United Supplies collects from user.</p>
<p>From time to time United Supplies may ask user to update user's contact & Information on United Supplies authorized website, contact centre or through any other approved channels. This is to help keep user updated on services, any changes in the services and its enhancements. United Supplies will not be liable for any failure or default to notify user of any service, any change in service or its enhancement if user fails to update such Information in a timely manner.</p>
<div class="title">Access to Information:</div>
<p>United Supplies collects user's Personal Information to enable us, amongst other things, to provide the Website and United Supplies Services to user. United Supplies takes all steps reasonably necessary to protect against the unauthorised access, use, alteration, disclosure or destruction of Personal Information.</p>
<div class="title">Information Storage & Sharing:</div>
<p>Any Information that United Supplies collects and stores that is personally identifiable is protected using appropriate means, and although United Supplies does so, it will not be held responsible for any unauthorised access by third parties.</p>
<p>All Information shall be stored by United Supplies or one or more of United Supplies vendors, who will be bound by a non-disclosure agreement with United Supplies. United Supplies reserves the rights to hold user's Information indefinitely.</p>
<p>User agrees that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.</p>
<p>United Supplies will share user's Information with third parties only in the ways that are described in this Privacy Policy. United Supplies may disclose the Information collected and received under this Privacy Policy:</p>
<ul class="list-style-disc">
<li>With one or more of United Supplies corporate entities and affiliates globally to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of United Supplies' services; and to facilitate joint or co-branded services as part of service offered to user through Website.</li>
<li>As required by law, such as to comply with a subpoena, or similar legal process, etc.;</li>
<li>When United Supplies believes in good faith that disclosure is necessary to protect United Supplies' rights and interests, protect user's safety or the safety of others, investigate fraud, or respond to a government request and the like;</li>
<li>With United Supplies' trusted services providers who work on United Supplies' behalf, do not have an independent use of the Information United Supplies disclose to them, and have agreed to adhere to the rules set forth in this Privacy Policy.</li>
<li>If any of the entities or affiliates globally or group company is involved in a merger, acquisition, or sale of all or a portion of its assets, the business entity that consequently acquires such Information will receive and store the same as per this Privacy Policy.</li>
</ul>
<p>United Supplies may also share user's Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the Purpose. However, United Supplies is not responsible for any breach of security or for any actions of any third parties that receive user's Personal Information. United Supplies is not liable for any loss or injury caused to user as a result of user providing user's Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Website).</p>
<p>User may receive promotional offers, campaign details, Company news, updates, related product or service Information, etc by email among other means. If user has opted to receive promotional offers there will be unsubscribe options with all such category of offers and user may choose to unsubscribe from such offers at any time by following the instructions included at the bottom of each email, or by contacting via United Supplies Website.</p>
<p>Selectively, user may also receive various offers via user's mobile number or postal mail. United Supplies also contacts user via email for administrative purposes, such as change notifications or if United Supplies update Privacy Policy. While user can elect to stop receiving email for promotional offers (as described above), user cannot unsubscribe from these administrative messages while enrolled on the Website.</p>
<p>United Supplies customer care department may also contact user in response to an inquiry user submits. Customer care may also contact user with regard to a particular problem that may have occurred with user's account or with an offer in which user may have participated. United Supplies may use this Information to learn more about user's participation in the Website and make it more relevant to user's interests.</p>
<div class="title">Cookies:</div>
<p>United Supplies may use cookies or other technologies on the Website. Cookies are small files or records that United Supplies may place on user's web browser for collecting Information about user's activities on the Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website is being used. This is intended to enhance convenience for user, and to assist us to run an efficient operation. By accepting these Terms, user confirms user's consent to United Supplies use of cookies, and other such technologies, for these purposes.</p>
<div class="title">Treatment of Personal Information:</div>
<p>United Supplies maintains physical, electronic and procedural safeguards to protect the Information. Specific employees only are authorized to access the Information on a need to know basis for business purposes only.</p>
<p>To keep user's Personal Information safe, United Supplies ensures that sensitive and private data exchanges between user and United Supplies happens over a Secure Sockets Layer (SSL)-secured communication channel, and are encrypted and protected with digital signatures. SSL-secured communication channels are specially designed to protect personal and sensitive Information (payment details), which is sent over the internet and adapted it with some good points found across the other major e-commerce players in India. The security of user's Personal Information is important to United Supplies. United Supplies strives to ensure the security of user's Personal Information and to protect user's Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, United Supplies adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where United Supplies stores user's Personal Information. To keep user's Personal Information safe, United Supplies ensures that sensitive and private data exchanges between user and United Supplies happens over a Secure Sockets Layer (SSL)-secured communication channel, and are encrypted and protected with digital signatures. SSL-secured communication channels are specially designed to protect personal and sensitive Information (payment details), which is sent over the internet. Provided that user's right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000 and user hereby waive and release all United Supplies entities from any claim of damages under contract or under tort.</p>
<p>If user chooses a payment gateway to complete any transaction on Website then user's debit/credit card data (last 4 digits of card details) may be stored in compliance with industry standards.</p>
<p>User may review or update the Personal Information that United Supplies holds in respect of user's account by contacting United Supplies at support@unitedsupplies.in and customer@UnitedSuppliesindia.com</p>
<div class="title">Treatment of General Information:</div>
<p>United Supplies also collects user's General Information to allow us, amongst other things, to better understand United Supplies users and improve the layout and functionality of the Website. United Supplies may use and disclose anonymous Information, including aggregate anonymous Information derived from user's Personal Information, to inform publishers, partners, trusted affiliates, advertisers, and other interested parties as to the usage habits or characteristics of United Supplies ' customer base, and to serve any other business purposes.</p>
<div class="title">Change in the Privacy Policy & User's Consent:</div>
<p>Changes in law or changes in United Supplies' business may require changes to be made to the terms of this Privacy Policy from time to time so United Supplies encourages user to review this Privacy Policy periodically for any such changes. As United Supplies privacy policy is subject to change at any time without notice, it is user's responsibility to carefully read, agree with the Privacy Policy on each occasion user uses the Website. By using or browsing the Website, user agree to be bound by the terms and conditions of this Privacy Policy (as amended and in force from time to time) and user expressly consent to United Supplies use and disclosure of user's Information including personal Information and other Information in accordance with this Privacy Policy (as amended from time to time). If user does not agree to the terms of this Privacy Policy, please do not use or browse the Website or any Services thereof.</p>
<div class="title">Opt out rights:</div>
<p>In the event, user does not wish that user's Information to be used for the purposes mentioned herein or user wish to withdraw consent for use of user's Information please e-mail us at support@unitedsupplies.in and customer@UnitedSuppliesindia.com or call us on 18605009418. In such events, United Supplies may not be in a position to provide user any benefits or Services. Also, in case user chooses to not share user's name and/or mobile number, user's registration from the Website will be terminated.</p>
<div class="title">Anti-Spam Policy:</div>
<p>Since email is an integral part for the Service being rendered, user's sharing of email contact with United Supplies allows sharing the offers and promotions relating to the Service or Website via email with user. If user later decides not to receive any offers and or promotions relating to the Service or Website, user may unsubscribe by communicating to United Supplies. Please note that opting not to receive email does not exempt user from receiving administrative emails that include but are not limited to, notices about membership status changes or alterations to United Supplies terms of Service or this Privacy Policy any other service requests.</p>
<div class="title">Data Accuracy, Verification and Supplementation:</div>
<p>It is in user's interest and it is United Supplies objective, for United Supplies to have accurate, current and complete Information concerning user and user's account. United Supplies has strict procedures that employees abide by to meet this objective. While some procedures are required by central, state or RBI regulations, United Supplies has implemented additional procedures to maintain accurate, correct and complete financial Information, including processes to update Information and remove outdated Information. If user believes that United Supplies has incorrect Information about user or user's accounts, please intimate United Supplies. United Supplies will correct any erroneous Information as soon as possible.</p>
<p>Data verification involves the use of third-party data processing services to standardize and clean user's provided Information so that it is easily identified and accessed in United Supplies database.</p>
<p>Guarding user's own Information: United Supplies recommends that user to take the following precautions to guard against the disclosure and unauthorized use of user's Information:</p>
<ul class="list-style-lower-roman">
<li> never provide Information that can be used to access user's account over the phone unless user have initiated the call and know with whom user is speaking;</li>
<li>update any changes in addresses or contact Information immediately through the proper channel;</li>
</ul>
<div class="title">Force Majeure</div>
<p>Notwithstanding anything contained in this Policy or elsewhere, United Supplies shall not be held responsible for any loss, damage or misuse of user's Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).</p>
<p>"Force Majeure Event" shall mean any event that is beyond the reasonable control of United Supplies and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of United Supplies), power or electricity failure or unavailability of adequate power or electricity.</p>
<p>While United Supplies will endeavour to take all reasonable and appropriate steps to keep secure any Personal Information which United Supplies holds about user and prevent unauthorized access, user acknowledges that the internet or computer networks are not fully secure and that United Supplies cannot provide any absolute assurance regarding the security of user's Personal Information.</p>
<div class="title">Your Conduct</div>
<p>You must not use the website and App in any way that causes, or is likely to cause, the website and App or access to it to be interrupted, damaged or impaired in any way You understand that you, and not UnitedSupplies, are responsible for all electronic communications and content sent from your computer to us and you must use the website and App for lawful purposes only. You must not use the website and App for any of the following:</p>
<ul class="list-style-disc">
<li>for fraudulent purposes, or in connection with a criminal offense or other unlawful activity</li>
<li>to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, insulting or harassing, blasphemous, defamatory, libelous, obscene, pornographic, paedophilic, or menacing; ethnically objectionable, diUnitedSuppliesaging or in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam; or is patently false and untrue.</li>
<li>to cause annoyance, inconvenience or needless anxiety</li>
</ul>
<div class="title">Children</div>
<ul class="list-style-disc">
<li>Use of UnitedSupplies is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use UnitedSupplies only with the involvement of a parent or guardian.</li>
</ul>
<div class="title">Losses</div>
<ul class="list-style-disc">
<li>We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website and App.</li>
</ul>
<div class="title">Alteration of Service or Amendments to the Conditions</div>
<ul class="list-style-disc">
<li>We reserve the right to make changes to our website and App, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website and App or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.</li>
</ul>
<div class="title">Disclaimer</div>
<p>You acknowledge and undertake that you are accessing the services on the website and App and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website and App. You further acknowledge and undertake that you will use the website and App to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.</p>
<p>We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website and App. While we have taken precautions to avoid inaccuracies in content, this website and App, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website and App. At no time shall any right, title or interest in the products sold through or displayed on the website and App vest with UnitedSupplies nor shall UnitedSupplies have any obligations or liabilities in respect of any transactions on the website and App.</p>
<div class="title">Customer Complaint Details</div>
<p>The details pertaining to each customer complaint lodged (including the status of the complaint and tracking details) are provided in the return e-mails which are sent back to the customers.</p>
<div class="title">Grievance officer:</div>
<p>In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:</p>
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