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System Trouble Shooting

The Datadog webpage for Digital Iceland can be useful when diagnosing faults.

  • In the search bar filters can be added, for instance a part of an URI or status errors like 403, 404, 500 etc.
  • Choose the time-period which the log-list is supposed to cover in the drop-down panel on the top-right. For best performance select short time span, for example Past 15 minutes. If Live Tail is selected then the service can be monitored in real time.

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  • Select Logs from the toolbar on the left when entering the page.
  • After that select the appropriate environment that you want to look at from the Env

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  • Then choose identity-server and services-auth-api as a Service.
  • If the purpose is to follow the admin service then choose services-auth-admin-api as a Service.
  • Finally select the Status that the list is going to show. Check into the appropriate status. When looking for errors check into the following: Emergency, Alert, Critical and Error.

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  • Now the list should show the faults which have been diagnosed in Datadog. Further information about the content of the chosen log will appear if a line from the list is selected. The selected log can be exported:

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