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getting-help.md

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copyright lastupdated keywords subcollection
years
2021, 2022
2022-01-20
getting help, getting support
account

{{site.data.keyword.attribute-definition-list}}

Getting help and support

{: #gettinghelp}

If you have problems or questions when using the {{site.data.keyword.cloud}} console, you can go directly to the {{site.data.keyword.cloud_notm}} Support Center page to review featured FAQs, view cloud status, or post questions on Stack Overflow. You can also open a support case. {: shortdesc}

  • You can check the status of the {{site.data.keyword.Bluemix_notm}} platform and resources by going to the Status page{: external}.
  • You can review Stack Overflow{: external} to see whether other users ran into the same problem. When using the forum to ask a question, tag your question with ibm-cloud so that it is seen by the {{site.data.keyword.Bluemix_notm}} development teams.
  • If you still can't resolve the problem, you can open a support case. For more information, see Creating support cases.