Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Video is not uploading to blob storage container #71707

Closed
JakeCroz1 opened this issue Mar 5, 2021 · 7 comments
Closed

Video is not uploading to blob storage container #71707

JakeCroz1 opened this issue Mar 5, 2021 · 7 comments

Comments

@JakeCroz1
Copy link

JakeCroz1 commented Mar 5, 2021

In the attempt to upload the video, ignite.mp4, to azure blob storage, the console app hangs on await blob.UploadAsync(fileToUpload) within the CreateInputAssetAsync() method. On the Azure Portal, my blob storage container says Authentication method: Access key (Switch to Azure AD User Account). I'm not sure if that's causing the console app to hang.
[Enter feedback here]


Document Details

Do not edit this section. It is required for docs.microsoft.com ➟ GitHub issue linking.

@shashishailaj
Copy link
Member

@JakeCroz1 Thank you for your feedback . We will investigate and update the thread.

@AjayKumar-MSFT
Copy link
Contributor

@JakeCroz1, Apologies for the delay!

Kindly ensure that you're leveraging the latest version of SDK.
Just to isolate -Try MemoryStream.Read() on a non-empty MemoryStream where offset == length.
Please check the content-length and see the ms.Position = 0 works.
See this similar discussion thread.

Also, you could capture a network track via F12 developer tools in the browser to fetch more details.

@JakeCroz1
Copy link
Author

JakeCroz1 commented Mar 9, 2021

How do I determine the SDK version of Azure Media Service? In the attempt to check determine the latest version of SDK, I created a new Media Services account, https://docs.microsoft.com/en-us/azure/media-services/latest/create-account-howto?tabs=portal) , and after the account was made, I attempted to setup the API access through https://docs.microsoft.com/en-us/azure/media-services/latest/access-api-howto?tabs=portal. The problem is in the documentation that I used to attempt to setup the API access. Within that documentation, there is instruction on how to setup the API access through the Portal. Now the problem in instructions is that it mentions, "2. Select the API access (new) blade on the left navigation bar.", however, there is nothing on my Media Services account that pertains to an API access (new) blade. My portal only says, "API access" on the left navigation bar.

@AjayKumar-MSFT
Copy link
Contributor

JakeCroz1, Thanks for the additional details and apologies for any frustration with this.

I have assigned the issue to the content author to review further and update the document as appropriate.

@IngridAtMicrosoft
Copy link
Contributor

Reviewing.

@IngridAtMicrosoft
Copy link
Contributor

Thank you for your input @JakeCroz1! I have fixed the issue with the documentation.

#please-close

@JakeCroz1
Copy link
Author

JakeCroz1 commented Mar 10, 2021

What document did you fix and what part of the documentation was fixed? How did your fix address my issue? Thanks!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

7 participants