Tell us what should happen
Tell us what happens instead
Operating system:
Web server:
Database:
PHP version:
Nextcloud version: (see Nextcloud admin page)
Tasks version: (see Nextcloud apps page)
Updated from an older Nextcloud or fresh install:
Signing status:
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
List of activated apps:
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
Nextcloud configuration:
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your instance's installation folder
or
Insert your config.php content here
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
Without access to your command line download the data/nextcloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Browser:
Operating system:
CalDAV-clients:
Insert your webserver log here
Insert your Nextcloud log here
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...