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OpenPredict KP often responds with 504 error in Test #947

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isbluis opened this issue Sep 12, 2024 · 4 comments
Closed

OpenPredict KP often responds with 504 error in Test #947

isbluis opened this issue Sep 12, 2024 · 4 comments
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@isbluis
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isbluis commented Sep 12, 2024

About 40% of queries from ARAX to OpenPredict KP have resulted in http/504 errors in Test; we have logged over 5,300 such failures for the past several weeks. This greatly slows down the ability (of ARAX and Translator) to respond, as it seems to take a full 60 seconds to get the error response.

Example:
https://arax.ncats.io//index.html?r=277461
image

Error count since 8/17 in Test:
image

@isbluis isbluis changed the title OpenPredict KP often respondis with 504 error in Test OpenPredict KP often responds with 504 error in Test Sep 12, 2024
@isbluis isbluis added the bug Something isn't working label Sep 12, 2024
@isbluis
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isbluis commented Sep 26, 2024

[ removed ]

@sstemann
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you are right! i assigned it to @CaseyTa but auto-selected to quickly. @CaseyTa could you please take a look?

@CaseyTa
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CaseyTa commented Oct 3, 2024

@isbluis Are you still having this issue? I went to the example query and copied the query you're sending to OpenPredict from query edge e0 and sent it to OpenPredict in all ITRB environments, and all respond within 1-2 seconds with status 200.

@isbluis
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isbluis commented Oct 17, 2024

@CaseyTa I have not seen these errors in the past few weeks; most were happening when I filed the initial report, and the Test environment was on high load. Closing , and will re-open if the issue resurfaces..

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