Unable to access the web admin account

[tinu85]

I have followed the installation instructions for Ubuntu 14.04(Trusty),however i am unable to login to the web admin using https://10.1.114.64/admin/ where 10.1.114.64 is my API Umbrella host,i tried to login with Mozilla Persona ,i got verified in Mozilla ,but i get the following error message finally :
The account for 'tinu.elizabeth@quest-global.com' is not authorized to access the admin. Please contact us for further assistance.

Please Note: I have added the email id in the api-umbrella.yml config file as well

[GUI]

@tinu85: Did you happen to edit the /etc/api-umbrella/api-umbrella.yml file to add your e-mail address after you had already started API Umbrella? That's one reason I could think of that your initial account might not be working. You could try running sudo /etc/init.d/api-umbrella restart and logging again to see if that works.

If it's not that, then I'd maybe check the formatting and indentation of your /etc/api-umbrella/api-umbrella.yml file. Does it look like this?

web:
  admin:
    initial_superusers:
      - tinu.elizabeth@quest-global.com

[mitchellfranklin]

I am also getting this error, I have made sure the file like above (Except for the # in front of the lines) is the same

[GUI]

@mitchellfranklin: So do you mean that you do have # symbols in front of the lines? In other words, does your file look like?

# web:
#   admin:
#     initial_superusers:
#       - your-email@example.com

If so, those # symbols are comments in YAML files, so you'll actually need to remove those to uncomment the lines (so they are effective):

web:
  admin:
    initial_superusers:
      - your-email@example.com

You'll then need to restart API Umbrella after making any changes to this file (sudo /etc/init.d/api-umbrella restart).

But if I'm misunderstanding, or you're still running into any issues with those lines uncommented, let us know.

[mitchellfranklin]

No that is perfect - I thought it might be the case however the doco from what I can see does not state removing the # just to add in your email - thanks heaps

[tariq452]

it's give me same error API key signup unexpectedly failed

`services:

• general_db
• log_db
• router
• web
  web:
  admin:
  initial_superusers:
  - tariq.a.tami@gmail.com
  auth_strategies:
  enabled:
  - github
  - google
  - persona
  github:
  client_id:
  client_secret:
  google:
  client_id:
  client_secret:
  elasticsearch:
  hosts:
  • http://127.0.0.1:14002
    mongodb:
    url: mongodb://127.0.0.1:14001/api_umbrella
    nginx:
    workers: 4
    gatekeeper:
    workers: 4
    `

[coobr01]

I'm having the same issue. I'm using Docker on Windows but I do have the correct entry in /etc/api-umbrella/api-umbrella.yml

web:
  admin:
    initial_superusers:
      - test.test@test.com

when I access https://127.0.0.1/admin

I don't get an option to login.

[GUI]

@coobr01: Since Persona recently shut down, you'd need to setup one of the other login options. However, if you're just interested in testing, see #323 for a potential workaround. (However, we're also working on a local login option to make this easier in the next release.)

[coobr01]

Thanks, that worked. The app_env: development parameter should probably be added to the setup section at https://api-umbrella.readthedocs.io/en/latest/getting-started.html#setup. I only say that because the default "initial_superusers" parameters don't seem to work at the moment.

[GUI]

v0.14.0 is released with a local login option, which should make this setup easier.