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Hotspot no longer functions after upgrading #911

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mattcintosh opened this issue Feb 25, 2025 · 0 comments
Open
1 task done

Hotspot no longer functions after upgrading #911

mattcintosh opened this issue Feb 25, 2025 · 0 comments

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@mattcintosh
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mattcintosh commented Feb 25, 2025

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  • I understand that this is only to report software bugs and not for customer support. Please use nebra.io/helium-support.

Describe the bug
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I purchased 2 brand new nebra outdoor hotspots, gen 1. The old firmware just gives an error on the diagnostic page. Support tells me to upgrade to this version. Upgrading to this version, the miner seems to reboot every 5-7 minutes (keeps getting new dhcp leases), and the diagnostic webpage is almost never accessable (desktop, tablet and phone keeps timing out). Trying to connect via bluetooth almost always fails as well (press button on miner, but no devices found.) The firmware makes the hotspot unusable. Occasionally i can connect, but the CPU is running at 100% and then it shortly becomes inaccessable

To Reproduce
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  2. Click on '....'
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  4. See error

Expected behavior
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Screenshots
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Desktop (please complete the following information):

  • OS: [e.g. iOS]
  • Browser [e.g. chrome, safari]
  • Version [e.g. 22]

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Additional context
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