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I understand that this is only to report software bugs and not for customer support. Please use nebra.io/helium-support.
Describe the bug
A clear and concise description of what the bug is.
I purchased 2 brand new nebra outdoor hotspots, gen 1. The old firmware just gives an error on the diagnostic page. Support tells me to upgrade to this version. Upgrading to this version, the miner seems to reboot every 5-7 minutes (keeps getting new dhcp leases), and the diagnostic webpage is almost never accessable (desktop, tablet and phone keeps timing out). Trying to connect via bluetooth almost always fails as well (press button on miner, but no devices found.) The firmware makes the hotspot unusable. Occasionally i can connect, but the CPU is running at 100% and then it shortly becomes inaccessable
To Reproduce
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See error
Expected behavior
A clear and concise description of what you expected to happen.
Screenshots
If applicable, add screenshots to help explain your problem.
Desktop (please complete the following information):
OS: [e.g. iOS]
Browser [e.g. chrome, safari]
Version [e.g. 22]
Smartphone (please complete the following information):
Device: [e.g. iPhone6]
OS: [e.g. iOS8.1]
Browser [e.g. stock browser, safari]
Version [e.g. 22]
Additional context
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The text was updated successfully, but these errors were encountered:
Describe the bug
A clear and concise description of what the bug is.
I purchased 2 brand new nebra outdoor hotspots, gen 1. The old firmware just gives an error on the diagnostic page. Support tells me to upgrade to this version. Upgrading to this version, the miner seems to reboot every 5-7 minutes (keeps getting new dhcp leases), and the diagnostic webpage is almost never accessable (desktop, tablet and phone keeps timing out). Trying to connect via bluetooth almost always fails as well (press button on miner, but no devices found.) The firmware makes the hotspot unusable. Occasionally i can connect, but the CPU is running at 100% and then it shortly becomes inaccessable
To Reproduce
Steps to reproduce the behavior:
Expected behavior
A clear and concise description of what you expected to happen.
Screenshots
If applicable, add screenshots to help explain your problem.
Desktop (please complete the following information):
Smartphone (please complete the following information):
Additional context
Add any other context about the problem here.
The text was updated successfully, but these errors were encountered: