edubots.bib

@InProceedings{tsivitanidouusers,
  title={Users' needs assessment for chatbots’ use in Higher Education},
  author={Tsivitanidou, Olia and Ioannou, Andri},
  booktitle={Proceedings CECIIS 2020},
  year={2020}
}
@inproceedings{yang2019opportunities,
  title={Opportunities and challenges in using AI chatbots in higher education},
  author={Yang, Shanshan and Evans, Chris},
  booktitle={Proceedings of the 2019 3rd International Conference on Education and E-Learning},
  pages={79--83},
  year={2019}
}
@inproceedings{sjostrom2018designing,
  title={Designing chatbots for higher education practice},
  author={Sj{\"o}str{\"o}m, Jonas and Aghaee, Nam and Dahlin, Maritha and {\AA}gerfalk, P{\"a}r J},
  booktitle={International Conference on Information Systems Education and Research},
  pages={1--10},
  year={2018}
}
@inproceedings{fernoagua2018intelligent,
  title={Intelligent education assistant powered by Chatbots},
  author={Fernoag{\u{a}}, Vlad and Stelea, George-Alex and Gavril{\u{a}}, Cristinel and Sandu, Florin},
  booktitle={The International Scientific Conference eLearning and Software for Education},
  volume={2},
  pages={376--383},
  year={2018},
  organization={" Carol I" National Defence University}
}
@article{gachago2015crossing,
  title={Crossing boundaries: lectures' perspectives on the use of WhatsApp to support teaching and learning in higher education},
  author={Gachago, D and Strydom, S and Hanekom, P and Simons, S and Walters, S},
  journal={Progressio},
  volume={37},
  number={1},
  pages={172--187},
  year={2015},
  publisher={UNISA Press}
}
@article{tang2017mobile,
  title={Is mobile instant messaging (MIM) useful in education? Examining its technological, pedagogical, and social affordances},
  author={Tang, Ying and Hew, Khe Foon},
  journal={Educational Research Review},
  volume={21},
  pages={85--104},
  year={2017},
  publisher={Elsevier}
}
@article{mwakapina2016whatsapp,
  title={WhatsApp mobile tool in second language learning: Opportunities, potentials and challenges in higher education settings in Tanzania},
  author={Mwakapina, Job W and Mhandeni, Abdulkarim S and Nyinondi, Onesmo S},
  year={2016},
  publisher={Macrothink Institute}
}

@inproceedings{MoraChatbos2021,
author = {Mora, A.M. and Guillén, A. and Barranco, F. and Castillo, P.A. and Merelo, J.J.},
title = {Studying How to Apply Chatbots Technology in Higher-Education: First Results and Future Strategies},
year = {2021},
publisher = {Springer Nature Switzerland AG},
booktitle = {23rd International Conference on Human-Computer Interaction, HCII 2021},
volume = {24},
pages = {1-14},
numpages = {8},
editor = {P. Zaphiris and A. Ioannou},
location = {Washington DC, USA},
series = {LNCS 12785}
}

@article{differ.chat,
	  title     = {Exploring the Potential of Chatbots in Higher Education: A Preliminary Study},
	  author    = {S. Studente and  S. Ellis and  S. F. Garivaldis},
	  country	= {},
	  institution	= {},
	  abstract     = {We report upon a study introducing a chatbot to develop learning communities at a London University, with a largely international student base. The focus of the chatbot was twofold; to ease the transition for students into their first year of university study, and to increase study engagement. Four learning communities were created using the chatbot; level 3 foundation, level 4 undergraduate, level 6 undergraduate and level 7 post-graduate. Students and programme leaders were provided with access to the chat bot via mobile app prior to their study induction and throughout the autumn term of 2019. At the end of the term, data were collected via questionnaires and focus groups with students and teaching staff to allow for identification of benefits and challenges. Findings indicated a positive correlation between study engagement and engagement with peers. Students reported that the chatbot enabled them to obtain support and connect to their programme leader. Both staff and students also made recommendation on how engagement could be further enhanced using the bot in terms of; clearly specified purpose, integration with existing university systems, leading by example and connectivity. Extending upon these recommendations, a second pilot study is planned for September 2020, for which the focus will be upon improving attendance rates, student satisfaction and module pass rates.
},
	    journal   = {International Journal of Educational and Pedagogical Sciences},
	  volume    = {14},
	  number    = {9},
	  year      = {2020},
	  pages     = {768 - 771},
	  ee        = {https://publications.waset.org/pdf/10011432},
	  url   	= {https://publications.waset.org/vol/165},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 165, 2020},
	}

@article{zawacki2019systematic,
  title={Systematic review of research on artificial intelligence applications in higher education--where are the educators?},
  author={Zawacki-Richter, Olaf and Mar{\'\i}n, Victoria I and Bond, Melissa and Gouverneur, Franziska},
  journal={International Journal of Educational Technology in Higher Education},
  volume={16},
  number={1},
  pages={1--27},
  year={2019},
  publisher={SpringerOpen}
}

@article{debnath2019framework,
  title={A framework to implement AI-integrated chatbot in educational institutes},
  author={Debnath, Babpu and Agarwal, Aparna},
  journal={Journal of Student Research},
  year={2019}
}

@TechReport{edubots:2020,
  author = 	 {Juan Julián Merelo and Antonio Mora and Pedro Castillo},
  title = 	 {Using chatbots in higher-education classrooms: Expected benefits in an European pilot experience},
  institution =  {GeNeura Team, Universidad de Granada},
  year = 	 2020,
  number = 	 {2020-10},
  month = 	 {October},
  note = 	 {Accepted in CIVINEDU, available from https://www.researchgate.net/publication/344992161_Using_chatbots_in_higher-education_classrooms_Expected_benefits_in_an_European_pilot_experience},
  doi={10.13140/RG.2.2.11871.18081}
}



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title = {Strategy for Culture Change},
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@TechReport{yin2016adoption,
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  author={Yin, Lee Chin},
  institution={Wawasan Open University},
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  year={2016}
}

@article{bere2016empirical,
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  journal={Journal of Computing in Higher Education},
  volume={28},
  number={2},
  pages={172--198},
  year={2016},
  publisher={Springer}
}

@article{parusheva2018use,
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  author={Parusheva, Silvia and Aleksandrova, Yanka and Hadzhikolev, Antonio},
  journal={Tem Journal},
  volume={7},
  number={1},
  pages={171},
  year={2018},
  publisher={UIKTEN-Association for Information Communication Technology Education}
}

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@misc{Zaidi2020,
    author= {Aiman Zaidi},
    year  = {2020},
    title = {A Foolproof Guide to Improve Student Engagement Using Conversational AI},
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             Last accessed on 2021-05-03},
}


@misc{EdTechFoundry2020,
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}
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}
@misc{MyTutor2020,
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    year  = {2020},
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@inproceedings{Winkler2018,
            year = {2018},
           title = {Unleashing the Potential of Chatbots in Education: A State-Of-The-Art Analysis},
       booktitle = {Academy of Management Annual Meeting (AOM)},
          author = {Rainer Winkler and Matthias S{\"o}llner},
             url = {https://www.alexandria.unisg.ch/254848/}
}


@article{Sjostrom2018,
author = {J. Sjostrom and N. Aghaee and M. Dahlin and P.J. Agerfalk},
year = {2018},
pages = {4},
title = {DESIGNING CHATBOTS FOR HIGHER EDUCATION PRACTICE},
journal = {Proceedings of the 2018 AIS SIGED International Conference on Information Systems Education and Research}
}

@article{Riel2019,
author = {J. Riel},
year = {2019},
title = {Essential Features and Critical Issues with Educational Chatbots: Toward Personalized Learning via Digital Agents},
journal = {In M. Khosrow-Pour (Ed.), Handbook of Research on Modern Educational Technologies, Applications, and Management. Hershey, PA: IGI Global. Available at SSRN: https://ssrn.com/abstract=3361302}
}


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@INPROCEEDINGS{Ismail2019,
  author={M. {Ismail} and A. {Ade-Ibijola}},
  booktitle={2019 International Multidisciplinary Information Technology and Engineering Conference (IMITEC)}, 
  title={Lecturer's Apprentice: A Chatbot for Assisting Novice Programmers}, 
  year={2019},
  volume={},
  number={},
  pages={1-8}
}

@inproceedings{Hien2018,
author = {Hien, Ho Thao and Cuong, Pham-Nguyen and Nam, Le Nguyen Hoai and Nhung, Ho Le Thi Kim and Thang, Le Dinh},
title = {Intelligent Assistants in Higher-Education Environments: The FIT-EBot, a Chatbot for Administrative and Learning Support},
year = {2018},
isbn = {9781450365390},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
doi = {10.1145/3287921.3287937},
booktitle = {Proceedings of the Ninth International Symposium on Information and Communication Technology},
pages = {69-76},
numpages = {8},
keywords = {Chatbot, Intelligent Assistant, Smart Learning Environment},
location = {Danang City, Viet Nam},
series = {SoICT 2018}
}

@article{twyman2018,
title = "How to improve student learning in every classroom now",
journal = "International Journal of Educational Research",
volume = "87",
pages = "78 - 90",
year = "2018",
issn = "0883-0355",
doi = "https://doi.org/10.1016/j.ijer.2016.05.007",
author = "Janet S. Twyman and William L. Heward",
keywords = "propuestas para mejorar la docencia mediante la inclusion de nuevas tecnologias"
}

@article{kim2020,
title = "More than tools: Emergence of meaning through technology enriched interactions in classrooms",
journal = "International Journal of Educational Research",
volume = "100",
pages = "101543",
year = "2020",
issn = "0883-0355",
doi = "https://doi.org/10.1016/j.ijer.2020.101543",
author = "Hye Yeong Kim",
keywords = "Technology has a potential to fill the gap between teacher and student discourse, helping students to connect academic meanings with their individual understanding"
}

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@article{Smutny2020,
title = "Chatbots for learning: A review of educational chatbots for the Facebook Messenger",
journal = "Computers \& Education",
volume = "151",
pages = "103862",
year = "2020",
issn = "0360-1315",
doi = "https://doi.org/10.1016/j.compedu.2020.103862",
author = "Pavel Smutny and Petra Schreiberova",
abstract = "chatbots are becoming an increasingly popular option to interact with users. This study examined educational chatbots for Facebook Messenger to support learning. Results show that chatbots which are part of the instant messaging application are still in its early stages to become artificial intelligence teaching assistants"
}


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  pages     = {453--460},
  publisher = {{SCITEPRESS}},
  year      = {2020},
  doi       = {10.5220/0008954004530460}
}

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}

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    author= {Raluca Budiu},
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title = "Facilitating professional mobile learning communities with instant messaging",
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title = "Findings on Facebook in higher education: A comparison of college faculty and student uses and perceptions of social networking sites",
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   title = {An artificially intelligent chat agent that answers adolescents questions related to
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@inproceedings{Heller2006,
  author = { Bob Heller and Mike Proctor and Dean Mah and Lisa Jewell and Bill Cheung },
  title = { Freudbot: An Investigation of Chatbot Technology in Distance Education },
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  booktitle = { Proceedings of EdMedia + Innovate Learning 2005 },
  year = { 2005 },
  month = { June },
  pages = { 3913--3918 },
  address = { Montreal, Canada },
  publisher = { Association for the Advancement of Computing in Education (AACE) },
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}

@inproceedings{Tallyn2018,
author = {Tallyn, Ella and Fried, Hector and Gianni, Rory and Isard, Amy and Speed, Chris},
title = {The Ethnobot: Gathering Ethnographies in the Age of IoT},
year = {2018},
isbn = {9781450356206},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
doi = {10.1145/3173574.3174178},
booktitle = {Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems},
pages = {1-13},
numpages = {13},
keywords = {internet of things, smart mobility, chatbot, ethnography},
location = {Montreal QC, Canada},
series = {CHI18}
}

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      year = "2014",
      publisher = "De Gruyter Mouton",
      address = "Berlin, Boston",
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}

@misc{georgiaSU,
    author= {AdmitHub},
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@misc{lancasterU,
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@article{perez2020rediscovering,
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@inproceedings{ranoliya2017chatbot,
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@article{panah2020study,
	  title     = {A Survey of WhatsApp as a Tool for Instructor-Learner Dialogue, Learner-Content Dialogue, and Learner-Learner Dialogue},
	  author    = {Ebrahim Panah and  Muhammad Yasir Babar},
	  country	= {},
	  institution	= {},
	  journal   = {International Journal of Educational and Pedagogical Sciences},
	  volume    = {14},
	  number    = {12},
	  year      = {2020},
	  pages     = {1198 - 1205},
	  ee        = {https://publications.waset.org/pdf/10011648},
	  url   	= {https://publications.waset.org/vol/168},
	  bibsource = {https://publications.waset.org/},
	  issn  	= {eISSN: 1307-6892},
	  publisher = {World Academy of Science, Engineering and Technology},
	  index 	= {Open Science Index 168, 2020},
	}