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As user_1 create an ONLYOFFICE Document (Document.docx) via NextCloud portal.
As user_1 share the document with user_2.
As user_1 add some text to the document and then add a comment to some block of this text. Mention user_2 in this comment.
Expected results:
user_2 is notified by email about being mentioned in Document.docx.
Actual result:
user_2 gets no email notification about being mentioned in Document.docx.
Environment:
On-prem deployment of NextCloud v22.1.1
with ONLYOFFICE-Nextcloud connector v7.1.2.
On-prem deployment of ONLYOFFICE Docs Community Edition v6.4.0.
Additional comments:
If a document is being shared with user_2 via mentioning, i.e. user_2 had no access to the document prior to being mentioned, then she will get notified by email about receiving a share.
Similar behaviour is observed within ONLYOFFICE Spreadsheet.
The text was updated successfully, but these errors were encountered:
lutalex
changed the title
No email notification about being mentioned in comments in Document or Spreadsheet
No email notifications on mentions in comments
Oct 26, 2021
Steps to reproduce:
user_1
create an ONLYOFFICE Document (Document.docx
) via NextCloud portal.user_1
share the document withuser_2
.user_1
add some text to the document and then add a comment to some block of this text. Mentionuser_2
in this comment.Expected results:
user_2
is notified by email about being mentioned inDocument.docx
.Actual result:
user_2
gets no email notification about being mentioned inDocument.docx
.Environment:
Additional comments:
user_2
via mentioning, i.e.user_2
had no access to the document prior to being mentioned, then she will get notified by email about receiving a share.The text was updated successfully, but these errors were encountered: