impossible to configure the app

[Vreden46]

Unfortunately it is not possible to enter anything in the fields for configuring the app, the fields are locked and the app is activated

[SergeyKorneyev]

Hello,

Could you post a screenshot of the connector's settings? Also, please specify how exactly you installed the app.

[waja]

Same for me. We have (at least) one instance where it's working, which is a fresh install with nextcloud 28.
At least 3 instances upgraded from nextcloud 27 have the isse.

When trying to use the Settings form, there is no response.

"Advanced server settings" dropdown doesn't work, showing the password doesn't work and at least clicking any checkbox. Saving misses the "saved-feedback" in the upper right corner and when reloading the only office config site indicates, that nothing was saved.

[waja]

Looking into the logs, I see a lot of the following:

{"reqId":"2kDzCTPBjO7kssdSjEba","level":3,"time":"2024-04-08T14:42:23+00:00","remoteAddr":"10.15.1.2","user":"admin","app":"jsresourceloader","method":"GET","url":"/settings/admin/onlyoffice","message":"Could not find resource onlyoffice/js/onlyoffice-template.js to load","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4691.0 Safari/537.36","version":"28.0.4.1","data":{"app":"jsresourceloader"},"id":"661405bceccad"}

Looks as might #977 be related.

[arnowelzel]

The folder js is missing in release 9.1.0. Using the js folder from 9.0.0 can fix this (see https://github.com/ONLYOFFICE/onlyoffice-nextcloud/releases/tag/v9.0.0 for the archive with this folder). You also may have to remove the setting for the document server in the database first:

update oc_appconfig set configValue='' where appid='onlyoffice' and configKey='DocumentServerUrl';

Then the input element is empty again and you should be able to set everything up.

Hopefully this will be fixed soon. Looks like something went wrong with the 9.1.0 deployment to the Nextcloud app store.

[jdaviescoates]

Yep, the 9.1.0 update borked everyone's install 🤦

[aukfood]

Hello I think I have the same problem with onlyoffice 9.2.0 and nextcloud 27.1.9 when I clic to save button nothing is done and no errors in logs

[aukfood]

resolved with action in database

[ShyViolets]

Is this going to be fixed in a later update? It seems like it’s been a bug on and off for the last several months.