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I recently had a user complain that opening any Office related file (.docx, .xslx etc.) would not work in the iOS & Android Apps (whilst it would work on the web). See the screenshot below for an example error message:
To make a long story short the issue went away after disabling OnlyOffice, so now I'm wondering why that is and whether there is a code issue to be resolved here.
If you need any information on the used setups to further troubleshoot the issue feel free to let me know!
The text was updated successfully, but these errors were encountered:
Same here, but, if i open in same network when installed NC and OO , mobile app is open documents like always, no problem, when i swtich to moblie network, i have same issue.
follow up on nextcloud/ios#1415
I recently had a user complain that opening any Office related file (.docx, .xslx etc.) would not work in the iOS & Android Apps (whilst it would work on the web). See the screenshot below for an example error message:
iOS:
They've also sent me a log:
communication.txt
Android:
To make a long story short the issue went away after disabling OnlyOffice, so now I'm wondering why that is and whether there is a code issue to be resolved here.
If you need any information on the used setups to further troubleshoot the issue feel free to let me know!
The text was updated successfully, but these errors were encountered: