Requests stuck on processing (Radarr) #2632
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Looking at the logs ombi is trying to connect but it's coming back saying the connection has been refused. Maybe try a different IP or hostname, also check any firewalls you have. |
I have disabled the firewall. There is only 1 IP, and its not a network issue. In fact, when I go to Ombi and test the connection it is successful. It can even pull the root paths and quality profiles without issues. |
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That's not what the logs are saying. Is the enable button checked in the settings? |
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Ok, so when you request a movie and approve it, it does not end up in Radarr? Can you please request a movie, approve it so it gets sent to radarr and then show me the log files for that? |
No it does not end up in Radarr, and what I provided was the log output I got. The only other relevant log output I have referencing ombi is the following. |
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I'm having the same issue. Sonarr works like a charm but I cannot for the life of me figure out why Radarr is not adding the movies I approve in Ombi. |
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I'm also having the same issue. Let me know how I can help. |
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Generate a new Api Key in radarr and enter the new key in ombi and try it. Sometimes the config.xml gets corrupted. Alternatively deleting the config.xml for radarr/sonarr resets your api key port and base url settings. Also are you using reverse proxy or anything? Cheers |
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Same problem here. Tried the API key change. Didn't work. Until I realized I have forgotten to check the enable box.... Stupid me... Now its working. |
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Wouldn't have been the first time someone has done that 😥 |
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But yeah, changing the API Key for both Radarr and SickRage made them both work for me. |
I've tried re-installing radarr, re-installing ombi with no luck. I have all the users set to auto-approve, I receive no other errors in the syslog. Radarr has no proxy, my base url information is all in a picture above. In addition, sonarr works just fine, it runs on the same VM with the same base url settings. I'm able to test the connectivity with ombi and it says its successful on both but radarr requests never end up in radarr unless I manually add them without using ombi. Just found the following in the log, hopefully it helps. |
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That does help. I'll see if I can put more logging around that area or see if I can identify the issue. |
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This has been fixed in develop |
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Ombi build Version:
V 3.0.3945
Update Branch:
Open
Media Sever:
Plex
Media Server Version:
Operating System:
Ubuntu 16.04
Ombi Applicable Logs (from
/logs/directory or the Admin page):Problem Description:
Ombi says it connection successful to radarr, but is not syncing with it. All my requests are stuck in processing. I get the above error in the logs. I have no reverse proxy setup for radarr or ombi. This is a fresh installation of ombi.
Reproduction Steps:
Install radarr, do basic configuration , install ombi also do basic configuration for radarr including API key, root directories and quality settings. Then attempt to add something to OMBI and wait for it to attempt sync to radarr. None of the movies requested will show up in radarr.
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