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Movies not showing as available #3790

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Shadow229 opened this issue Oct 5, 2020 · 7 comments
Closed

Movies not showing as available #3790

Shadow229 opened this issue Oct 5, 2020 · 7 comments

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@Shadow229
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Describe the bug
Movies are showing as available on the 'Discover' screen, but not when clicked into or searched for. (see images)

To Reproduce
Steps to reproduce the behavior:

  1. Updated Ombi to v4.0.505-ls14 (I was getting no movies showing as available before this)
  2. Manually Run Full Sync
  3. To go Discover (here you can see the green bars of available movies)
  4. Click onto any available and see 'not available' in the info.

Expected behavior
All available movies to show as available and not have the option to re-request available titles

Screenshots
image

image

Logs (Logs directory where Ombi is located)

info: Ombi.Schedule.Jobs.Ombi.RefreshMetadata[0]
The show Wreck-It Ralph has TheMovieDbId but not ImdbId, searching for ImdbId
fail: Ombi.Api.Api[1000]
StatusCode: NotFound, Reason: Not Found, RequestUri: http://api.themoviedb.org/3/tv/82690/external_ids?api_key=00000000000000000000000

Desktop (please complete the following information):

  • OS: Windows 10 - using Linux Docker

Ombi Version (please complete the following information):

  • Version - v4.0.505-ls14
  • Media Server - Plex

Additional context
Log shows API calls failing as its querying the 'tv' path instead of 'movie' - confirmed API works if I manually check with 'movie' in browser.

@ombi-bot
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ombi-bot commented Oct 5, 2020

Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
Have you looked at the wiki yet? https://github.com/tidusjar/ombi/wiki/
Before posting make sure you also read our FAQ.
Make the title describe your issue. Having 'not working' or 'I get this bug' for 100 issues, isn't really helpful.
If we need more information or there is some progress we tag the issue or update the tag and keep you updated.
Thanks!
Ombi Bot.

@tidusjar
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tidusjar commented Oct 6, 2020

Ok, my main question is, should this movie be available or not for you?

@Shadow229
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Shadow229 commented Oct 6, 2020

Hi @tidusjar, I made some progress on this by loading the movies folder independently and that seemed to let it pick them all up. So my solution was: Fresh install, then when connecting the server, load each folder one by one - movies first!

That's stopped the errors in the log querying the 'tv' path on movies and its now showing my available movies. (This movie should show as available yes)

image

For some reason however, its now showing every other movie as 'Pending Approval' - but only in the long view (pics below)

image

The other view seems to work fine (this detail just doesn't exist on the boxed view) - and once you click into the detail it shows correctly both ways.

not available - not requested
image

detail windows shows as expected
image

Also - when clicking into a movie that's been requested and fulfilled, the option to deny remains persistent even when its picked it back up and is showing as available? Not sure if that's expected behaviour as denying at this point I'm guessing wouldn't do anything?
image

I understand v4 is under heavy development at the moment - Its looking amazing and these additional points certainly aren't app breaking for a pre-release - but hopefully they are helpful for the dev work going into it.

Thanks!

@tidusjar
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tidusjar commented Oct 7, 2020

Thanks, The new grid view has already been fixed, I only added that yesterday :D Glad people are using the latest features!

Regarding the Deny button, what was the request status for Project Power?

@Shadow229
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Nice man - I've pulled the latest and the grids looking awesome! To anyone who finds this isn't fixed - be sure to clear your browser cache to pull the changes through.

Current request status for project power is below:
image

Under the options here I can delete the request. Going into the details takes me to the screen shot in my last post allowing me to deny it.

@tidusjar
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tidusjar commented Oct 7, 2020

Fixed!

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@tidusjar @ombi-bot @Shadow229 and others