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Fails to add requests to SickChill #3930

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XanderStrike opened this issue Dec 12, 2020 · 5 comments
Closed

Fails to add requests to SickChill #3930

XanderStrike opened this issue Dec 12, 2020 · 5 comments

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@XanderStrike
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Describe the bug
Requests approved in Ombi never appear in SickChill.

To Reproduce
Steps to reproduce the behavior:

  1. Verify SickChill connection settings, test successfully
  2. Request a show
  3. Approve the request
  4. Wait a while
  5. Request never appears in SickChill

Expected behavior
Show is successfully added to SickChill or and error is surfaced to the user (if relevant)

Logs (Logs directory where Ombi is located)
Ombi appears to log nothing relevant:

info: Ombi.Notifications.Agents.MobileNotification[0]
      there are no users to send a notification for RequestApproved, for agent Mobile

SickChill Log:

2020-12-12 08:25:50 INFO :: WEBSERVER :: Traceback (most recent call last):
  File "/usr/lib/python3.8/site-packages/sickchill/views/api/webapi.py", line 166, in call_dispatcher
    cur_out_dict = to_call.run()  # call function and get response
  File "/usr/lib/python3.8/site-packages/sickchill/views/api/webapi.py", line 2149, in run
    raise ApiError("Invalid Status")
sickchill.views.api.webapi.ApiError: Invalid Status

Desktop (please complete the following information):

  • OS: Docker on Ubuntu
  • Image: linuxserver/sickchill

Ombi Version (please complete the following information):

  • Version: 3.0.5223
  • Media Server: N/A (both Plex and Jellyfin)
  • Database Type: sqlite

Additional context

#3810 sounded similar at first, but the big difference is that the test page is successful for me.

@ombi-bot
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Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
Have you looked at the wiki yet? https://github.com/tidusjar/ombi/wiki/
Before posting make sure you also read our FAQ.
Make the title describe your issue. Having 'not working' or 'I get this bug' for 100 issues, isn't really helpful.
If we need more information or there is some progress we tag the issue or update the tag and keep you updated.
Thanks!
Ombi Bot.

@Kinisbenis
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Copied most parts from @XanderStrike – thank you
Describe the bug

Requests approved in Ombi never appear in SickChill.
Steps to reproduce the behavior:
0. Verify SickChill connection settings, test successfully
1. Request a show
2. Approve the request
3. Wait a while
4. Request never appears in SickChill
Expected behavior
Show is successfully added to SickChill
Logs:
Ombi log:
2020-12-12 19:44:56.608 +01:00 [Warning] Couldnt find the SR Season or Show, message: "Show not found"
SickChill Log:
2020-12-12 19:44:45 INFO :: WEBSERVER :: Traceback (most recent call last):
AA File "/usr/lib/python3.7/dist-packages/sickchill/views/api/webapi.py", line 166, in call_dispatcher
AA cur_out_dict = to_call.run() # call function and get response
AA File "/usr/lib/python3.7/dist-packages/sickchill/views/api/webapi.py", line 2181, in run
AA raise ApiError("Invalid Status")
AA sickchill.views.api.webapi.ApiError: Invalid Status
Hardware:
• OS Architecture: Arm
• OS: Linux 4.1.51 #2 SMP PREEMPT Fri Aug 14 15:38:06 EDT 2020
Ombi Version:
• Version: 3.0.5223
• Media Server: Emby
• Database Type: Sqlite
SickChill Version:
Install: pip Version: v2020.11.24-1 Database Version: 44.5
Python verzió: 3.7.3 (default, Jul 25 2020, 13:03:44) [GCC 8.3.0]
OS: Linux-4.1.51-aarch64-with-debian-10.7

@kyuuk
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kyuuk commented Dec 14, 2020

actually it's more of a sickchill Bug
I opened an issue there
#6929

@TATUMTOT
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TATUMTOT commented Feb 1, 2021

Having the same issue.

@twanariens
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Thanks for the report, we will continue this in #3810

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6 participants