[Bug]: clearAll() is not resetting the badge count in iOS

[MuhammedRefaat]

What happened?

In iOS, when opening or resuming the app, I'm calling OneSignal.Notifications.clearAll(); to clear the notifications and to reset the notifications badge count to Zero, but once a new notification is received the badge number shown is accumulated from the previous number instead of showing (1) as the notifications count.

Steps to reproduce?

1. Sent a number of notifications to the app (let's say 3).
2. Open/resume the app.
3. Call OneSignal.Notifications.clearAll(); once the app is opened/resumed.
4. Notifications and notification badge will be cleared.
5. Send a new notification to the app.
6. instead of showing (1) at the notification badge on app icon it will show (4).

What did you expect to happen?

Once notifications are cleared, the badge should be cleared, and when receiving a new notification the badge should show (1) not (previous notifications count + 1).

OneSignal Flutter SDK version

Release 5.2.2

Which platform(s) are affected?

• iOS
• Android

Relevant log output

No response

Code of Conduct

• I agree to follow this project's Code of Conduct

[jennantilla]

Hello @MuhammedRefaat thanks for your patience. Is this still an issue for you?

On iOS, you must set up the App Groups feature as outlined in our Mobile Push setup guide to enable badges.

If you are still having issues after reviewing these steps, please provide screenshots of your setup and we will be happy to assist.

Thanks!