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Managed Service Provider
Learn how to become a Managed Service Provider (MSP).

Managed Service Provider

The Managed Service Partner Program aims to establish and foster a strong partnership between PingCAP and our partners to benefit our customers.

A managed service provider (MSP) is a partner who resells TiDB Cloud and provides value-added services, including but not limited to TiDB Cloud organization management, billing services, and technical support.

Benefits of becoming a managed service provider include:

  • Discounts and incentive programs
  • Enablement training
  • Increased visibility through certification
  • Joint marketing opportunities

Become an MSP of PingCAP

If you are interested in the MSP program and would like to join as a partner, contact sales to enroll. Please provide the following information:

  • Company name
  • Company contact email
  • Company official website URL
  • Company logo (One SVG file for light mode and one SVG file for dark mode. A horizontal logo with 256 x 48 pixels is preferred)

The information above will be used to generate an exclusive sign-up URL and page with your company logo for your customers.

We will carefully evaluate your request and get back to you soon.

Manage daily tasks for MSP customers

Once you are approved as a PingCAP MSP, you will receive an API key for the MSP Management API.

You can use the MSP management API to manage daily tasks:

  • Query the MSP monthly bill for a specific month
  • Query credits applied to an MSP
  • Query discounts applied to an MSP
  • Query the monthly bill for a specific MSP customer
  • Create a new signup URL for an MSP customer
  • List all MSP customers
  • Retrieve MSP customer information by the customer organization ID