OSError: [WinError 127]-cudnn_cnn64_9.dll 请求帮助

[ficknico]

问题描述 Issue Description

OSError: [WinError 127] 找不到指定的程序。 Error loading "C:\Users\Administrator\AppData\Local\Programs\Python\Python312\Lib\site-packages\paddle..\nvidia\cudnn\bin\cudnn_cnn64_9.dll" or one of its dependencies.
Cuda没问题，cunn没问题，paddle none gpu 可以。

版本&环境信息 Version & Environment Information

1. Cuda ：cuda_12.6.r12.6/compiler.34841621_0
2. Python 3.12.7
3. cunn ：12.4
4. nvcc: NVIDIA (R) Cuda compiler driver
   Copyright (c) 2005-2024 NVIDIA Corporation
   Built on Thu_Sep_12_02:55:00_Pacific_Daylight_Time_2024
   Cuda compilation tools, release 12.6, V12.6.77
   Build cuda_12.6.r12.6/compiler.34841621_0
5. +-----------------------------------------------------------------------------------------+
   | NVIDIA-SMI 553.09 Driver Version: 553.09 CUDA Version: 12.4 |
   |-----------------------------------------+------------------------+----------------------+
   | GPU Name TCC/WDDM | Bus-Id Disp.A | Volatile Uncorr. ECC |
   | Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. |
   | | | MIG M. |
   |=========================================+========================+======================|
   | 0 Quadro P620 WDDM | 00000000:01:00.0 On | N/A |
   | 34% 31C P8 N/A / N/A | 319MiB / 2048MiB | 4% Default |
   | | | N/A |
   +-----------------------------------------+------------------------+----------------------+

+-----------------------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=========================================================================================|
| 0 N/A N/A 3644 C+G ...on\119.0.2151.58\msedgewebview2.exe N/A |
| 0 N/A N/A 4856 C+G ...siveControlPanel\SystemSettings.exe N/A |
| 0 N/A N/A 4884 C+G ...oogle\Chrome\Application\chrome.exe N/A |
| 0 N/A N/A 6360 C+G ...5n1h2txyewy\ShellExperienceHost.exe N/A |
| 0 N/A N/A 6860 C+G C:\Windows\explorer.exe N/A |
| 0 N/A N/A 7468 C+G ...nt.CBS_cw5n1h2txyewy\SearchHost.exe N/A |
| 0 N/A N/A 7568 C+G ...__8wekyb3d8bbwe\WindowsTerminal.exe N/A |
| 0 N/A N/A 7732 C+G ...2txyewy\StartMenuExperienceHost.exe N/A |
| 0 N/A N/A 9100 C+G ...CBS_cw5n1h2txyewy\TextInputHost.exe N/A |
| 0 N/A N/A 10544 C+G ...oogle\Chrome\Application\chrome.exe N/A |
+-----------------------------------------------------------------------------------------+

[xuxinyi389]

报错原因是：cudnn_cnn64_9.dll 或其依赖 load 失败。cudnn_cnn64_9.dll 的目录在C:\Users\Administrator\AppData\Local\Programs\Python\Python312\Lib\site-packages\nvidia\cudnn\bin\ ，请检查下该目录下的库是否存在该 dll，如不存在可执行：pip install nvidia-cudnn-cu12==9.0.0.312。如果存在的话，请说明安装方式（官网推荐安装或是本地编译安装），并给出复现代码和步骤，paddle RD会尽快定位解决问题。