Endpoint Explorer vertical scroll does not work

[JarredOddes]

Symptoms

The endpoint explorer vertical scroll bar is greyed out and does not allow any scrolling.
I have attached and example image below.

Who's affected

Users of version 2.10

Root cause

The root cause was the disabling of the virtualization feature in the Treeview control. This was done to fix this other bug:

• Endpoint explorer TreeView selection may not be correct #1212

[HEskandari]

This looks like an issue with the built-in WPF treeview control when run in Virtualization=Disabled mode. We had to disable the virtualization due to another issue we had in the last release.

[HEskandari]

Reproduced and confirmed, the issue is with the TreeView behaving this way when disabling virtualization.

[mick-anderson24]

Any updates on the progress of getting this issue/bug resolved?

[timbussmann]

hey @mick-anderson24 , this bug is prioritized near the top of our list and will be worked on as soon as we can.

As a temporary workaround, older versions of ServiceInsight should not be affected and downgrading might be an alternative in the meantime. We're very sorry about the inconvenience!

[soujay]

This bug has been addressed in the PR. Closing this bug