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Selected endpoint is sometimes bypassed #1529

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DCollart opened this issue Nov 21, 2024 · 1 comment
Open

Selected endpoint is sometimes bypassed #1529

DCollart opened this issue Nov 21, 2024 · 1 comment

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@DCollart
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DCollart commented Nov 21, 2024

Describe the bug

Description

Sometimes all messages for all endpoints are loaded even if my endpoint still selected.

Expected behavior

While my endpoint is selected all operations should only happen in the selected endpoint.

Actual behavior

Sometimes the focus on my endpoint is lost (but visually my endpoint still selected) and I get messages from all endpoints.

Versions

ServiceInsight: 2.13.0
ServiceControl: Empty in the "about" screen of ServiceInsight.
Please list the version of the relevant packages or applications in which the bug exists.

Steps to reproduce

First way
Select an endpoint and ensure only messages from that endpoint are present :
image
Search on something that will have 0 result:
image

The search box is automacally emptied so not possible to use the "X" icon.

I try to refresh (screenshot before hitting the button):
image

Result is not about my endpoint anymore :
image
When I try to click on another endpoint then coming back on mine, the label change to indicate it's my endpoint but the number of messages and the messages displayed does not correspond to my endpoint (you can see the number does not correspond to my first screenshot) :
image

Only then if I hit the same refresh button it's OK.

Second way
Go on some endpoint and make some search (search should return something).
Change the endpoint. The label is changed to the new endpoint but the same result appear.
image
Those 2 results are from the previously selected endpoint.
But the endpoint displayed in the label is the new one.

Relevant log output

No response

Additional Information

Workarounds

  • Clicking the refresh button will cause the Search Messages control to gain focus and the refresh button will essentially disable the on-click update when selecting an endpoint
    Image

  • By clicking the X button in the Search Messages control this will enable the on-click update when selecting an endpoint
    Image
    Image

Possible solutions

Additional information

@TravisNickels
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@DCollart This bug has been validated and has been added to our priority bugs. There is no ETA for when this will be completed, but we'll let you know when work begins. Thanks for your feedback.

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