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Sometimes there's a desire to send a survey to someone when they do something, rather than based on a property or a feature flag; to trigger a survey based on an event.
This is currently blocking to PostHog/meta#120 but other examples include:
I want to send to a survey when someone churns (example above), or leaves a beta
I want to send a survey when someone completes a purchase
I want to send a survey when someone finishes a customer service experience
I want to send a survey when someone presses a button marked 'Feedback'
I want to send a survey when someone signs up, or renews
I want to send a survey when someone uses a feature for the first time
Currently this doesn't seem to be possible for surveys, which can only target based on properties or cohorts, with flags as a variable.
Describe the solution you'd like
Event-based targeting for surveys. An immediate survey trigger is definitely the most desirable, but potentially it could have other formats?
When [Event] is completed
When [Event] is completed + [X] Days/Hours
When [Event] AND [Event] are completed
When [Event] AND [Event] are completed + [X] Days/Hours
Describe alternatives you've considered
Additional context
Thank you for your feature request – we love each and every one!
The text was updated successfully, but these errors were encountered:
Is your feature request related to a problem?
Sometimes there's a desire to send a survey to someone when they do something, rather than based on a property or a feature flag; to trigger a survey based on an event.
This is currently blocking to PostHog/meta#120 but other examples include:
Currently this doesn't seem to be possible for surveys, which can only target based on properties or cohorts, with flags as a variable.
Describe the solution you'd like
Event-based targeting for surveys. An immediate survey trigger is definitely the most desirable, but potentially it could have other formats?
When [Event] is completed
When [Event] is completed + [X] Days/Hours
When [Event] AND [Event] are completed
When [Event] AND [Event] are completed + [X] Days/Hours
Describe alternatives you've considered
Additional context
Thank you for your feature request – we love each and every one!
The text was updated successfully, but these errors were encountered: