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Random Down on web service posthog error - (32: Broken pipe) #26913

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jams008 opened this issue Dec 14, 2024 · 0 comments
Open

Random Down on web service posthog error - (32: Broken pipe) #26913

jams008 opened this issue Dec 14, 2024 · 0 comments
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@jams008
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jams008 commented Dec 14, 2024

Bug Description

Bug description

Hi, I have an issue random down on the web service posthog and I check to log. I see error (32: Broken pipe) on web service. Check my resources, all services not peak resources used.

full log on my VM:

2024-12-14T05:03:21.679791Z [info     ] request_started                [django_structlog.middlewares.request] container_hostname=2fa99c1b972d host=www.examle.com ip=10.10.10.1 pid=1999 request=<WSGIRequest: POST '/batch'> request_id=8jkadahh-aa22-40d3-bf73-adjjjdahjhad90 team_id=1 tid=140553170592240 token=phc_fC1pUs3uZMjRbwxj8Th5LrOU7KKmnjadhadb83Hs user_agent=posthog-android/3.9.2 x_forwarded_for=10.10.10.1
2024-12-14T05:03:21.683048Z [info     ] request_finished               [django_structlog.middlewares.request] code=200 container_hostname=2fa99c1b972d host=www.examle.com ip=10.10.10.1 pid=1999 request=<WSGIRequest: POST '/batch'> request_id=b0b7af47-a615-40d3-bf73-dd7ac73be934 tid=140553170592240 token=phc_fC1pUs3uZMjRbwxj8Th5LrOU7KKmnjadhadb83Hs x_forwarded_for=10.10.10.1
2024/12/14 05:03:21 [info] 122#177 *11909 send(8588, 7FD4FD398F48, 7) failed (32: Broken pipe)

How to reproduce

I don't know what caused this and I haven't been able to reproduce this error. but this often happens during productive hours UTC+7. in one day it can be up to 3x, but at night it has never happened.

Additional context

For fixing at this time I usually restart the posthog web service and wait a few minutes for it to return to normal.

my posthog image uses the tag: posthog/posthog:26e3e0eac315f021bdcfbdaf9394ff05cabfff70
poshog-down-3

Debug info

- [ ] PostHog Cloud, Debug information: [please copy/paste from https://us.posthog.com/settings/project-details#variables or https://eu.posthog.com/settings/project-details#variables]
- [✅] PostHog Hobby self-hosted with `docker compose`, version/commit: [please provide]
- [ ] PostHog self-hosted with Kubernetes (deprecated, see [`Sunsetting Kubernetes support`](https://posthog.com/blog/sunsetting-helm-support-posthog)), version/commit: [please provide]
@jams008 jams008 added the bug Something isn't working right label Dec 14, 2024
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