rocminfo can't find libhsa-runtime64.so.1

[AveNoF]

$rocminfo

rocminfo: error while loading shared libraries: libhsa-runtime64.so.1: cannot open shared object file: No such file or directory

$/opt/rocm/opencl/bin/clinfo
dlerror: libhsa-runtime64.so.1: cannot open shared object file: No such file or directory
dlerror: libhsa-runtime64.so.1: cannot open shared object file: No such file or directory
ERROR: clGetPlatformIDs(-1001)

$/opt/rocm/bin/rocminfo
/opt/rocm/bin/rocminfo: error while loading shared libraries: libhsa-runtime64.so.1: cannot open shared object file: No such file or directory

lib-hsa-runtime64.so.1 is already exist /opt/rocm/hsa-amd-aqlprofile/ but can't use.

[baryluk]

This is probably a duplicate of this issue:

#1129

Please provide info about your distro, distro version, kernel version, which ROCm version you installed, what is your CPU, GPU, and do you use upstream kernel amdgpu, or the one from ROCm (rock-dkms rocm-dkms).

dpkg -l | egrep -i "roc[mkr]|hip|clinfo|opencl" output would be useful.

[ROCmSupport]

Hi @AveNoF
Thanks for reaching out.
Can you please help us with steps you followed to reproduce the problem along with the answers for @baryluk's comment.

[AveNoF]

Kernel and distro is 5.4.0-54-generic Ubuntu-18.04.1

and CPU:Ryzen5 1400

GPU:RX580 and RX470(2GPUs)

ROCmVer is 3.9.0.30900-17

and I installed rocm from rocm-dkms,rocm-dev

~$ dpkg -l | egrep -i "roc[mkr]|hip|clinfo|opencl"

ii clinfo 2.2.18.03.26-1 amd64 Query OpenCL system information
ii comgr 1.9.0.194-rocm-rel-3.9-17-0fa438b amd64 Library to provide support functions
ii hip-base 3.9.20412-6d111f85 amd64 HIP: Heterogenous-computing Interface for Portability [BASE]
ii hip-doc 3.9.20412-6d111f85 amd64 HIP: Heterogenous-computing Interface for Portability [DOCUMENTATION]
ii hip-rocclr 3.9.20412-6d111f85 amd64 HIP: Heterogenous-computing Interface for Portability [ROCClr]
ii hip-samples 3.9.20412-6d111f85 amd64 HIP: Heterogenous-computing Interface for Portability [SAMPLES]
ii hsa-rocr-dev 1.2.30900.0-rocm-rel-3.9-17-75f9b74a amd64 AMD Heterogeneous System Architecture HSA - Linux HSA Runtime for Boltzmann (ROCm) platforms
ii libresid-builder0c2a 2.1.1-15ubuntu1 amd64 SID chip emulation class based on resid
ii miopengemm 1.1.6.647-rocm-rel-3.8-30-b51a125 amd64 A tool for generating OpenCL matrix multiplication (GEMM) kernels
ii ocl-icd-libopencl1:amd64 2.2.11-1ubuntu1 amd64 Generic OpenCL ICD Loader
ii ocl-icd-libopencl1:i386 2.2.11-1ubuntu1 i386 Generic OpenCL ICD Loader
ii ocl-icd-opencl-dev:amd64 2.2.11-1ubuntu1 amd64 OpenCL development files
ii opencl-c-headers 2.2~2018.02.21-gb5c3680-1 all OpenCL (Open Computing Language) C header files
ii rccl 2.10.0-112-g250d820-rocm-rel-3.5-30 amd64 Optimized primitives for collective multi-GPU communication
ii rock-dkms 1:3.9-17 all amdgpu driver in DKMS format.
ii rock-dkms-firmware 1:3.9-17 all firmware blobs used by amdgpu driver in DKMS format
ii rocm-clang-ocl 0.5.0.64-rocm-rel-3.9-17-50fb51a amd64 OpenCL compilation with clang compiler.
ii rocm-cmake 0.3.0.153-rocm-rel-3.9-17-1d1caa5 amd64 rocm-cmake built using CMake
ii rocm-dbgapi 0.36.0-rocm-rel-3.9-17 amd64 Library to provide AMD GPU debugger API
ii rocm-dev 3.9.0.30900-17 amd64 Radeon Open Compute (ROCm) Runtime software stack
ii rocm-device-libs 1.0.0.637-rocm-rel-3.9-17-db8c0c3 amd64 Radeon Open Compute - device libraries
ii rocm-dkms 3.9.0.30900-17 amd64 Radeon Open Compute (ROCm) Runtime software stack
ii rocm-gdb 9.2-rocm-rel-3.9-17 amd64 ROCgdb
ii rocm-opencl 3.6Beta-14-g0c40e05-rocm-rel-3.9-17 amd64 OpenCL: Open Computing Language on ROCclr
ii rocm-opencl-dev 3.6Beta-14-g0c40e05-rocm-rel-3.9-17 amd64 OpenCL: Open Computing Language on ROCclr
ii rocm-smi 1.0.0-206-rocm-rel-3.9-17-ge39c0e2 amd64 System Management Interface for ROCm
ii rocm-smi-lib64 2.7.0.5-rocm-rel-3.9-17-8f9f943 amd64 AMD System Management libraries
ii rocm-utils 3.9.0.30900-17 amd64 Radeon Open Compute (ROCm) Runtime software stack
ii rocminfo 1.30900.0 amd64 Radeon Open Compute (ROCm) Runtime rocminfo tool
ii whiptail 0.52.20-1ubuntu1 amd64 Displays user-friendly dialog boxes from shell scripts

libhsa-runtime64.so.1 is already exist in /opt/rocm/hsa-amd-aqlprofile/lib
but rocminfo say it is missing.

[AveNoF]

I don't know how this error reproduce.but when i updated rocm 3.8 to 3.9,this error has happened.
and Tensorflow-rocm had error too with this message here is out put.

pip3 install tensorflow-rocm==2.2.0

Python 3.6.9 (default, Oct 8 2020, 12:12:24)
[GCC 8.4.0] on linux
Type "help", "copyright", "credits" or "license" for more information.

import tensorflow

ImportError: libhipsparse.so.0: cannot open shared object file: No such file or directory

[ROCmSupport]

Hi @AveNoF
Looks like un-installation of 3.8 did not go well in your machine.
As ROCm upgrade is NOT supported, recommend to do clean un-installation of old ROCm and install new ROCm.

Can you please try uninstall ROCm completely once again and make sure that all packages are removed before you install 3.9.
Recommend to check sudo dpkg -l | grep hsa . Replace hsa with hip, llvm, rocm, rock and make sure that all packages are removed. Recommend to do the same for all other additional packages also if you installed anything explicitly.

Once you make sure that its clean, now try to install ROCm 3.9.
I hope this helps.

[ROCmSupport]

TF error is due to missing hipsparse library which is a different issue, we can handle it separately.
Meanwhile recommend to install rocm 3.9 well and then we can see all rest of issues later.

[AveNoF]

for uninstall all old rocm software i typed sudo apt-get purge hsa* hip* llvm* rocm*
when my ubuntu-desktop had broken and I reinstalled ubuntu.
How should i have uninstall all old packages?

and now another problem has happen.

that errors was same as #1161
and #1164

and now there is a error of hip that similer to ROCm/tensorflow-upstream#1106
but little different from mine.
tensorflow-rocm

&python3
Python 3.6.9 (default, Oct 8 2020, 12:12:24)
[GCC 8.4.0] on linux
Type "help", "copyright", "credits" or "license" for more information.

import tensorflow as tf
hello = tf.constant('Hello World!')
2020-11-25 00:30:46.848606: I tensorflow/stream_executor/platform/default/dso_loader.cc:48] Successfully opened dynamic library libamdhip64.so
/src/external/hip-on-vdi/rocclr/hip_code_object.cpp:120: guarantee(false && "hipErrorNoBinaryForGpu: Coudn't find binary for current devices!")
中止 (コアダンプ)

I wonder why such a core dump has happen.

$ pip3 list
DEPRECATION: The default format will switch to columns in the future. You can use --format=(legacy|columns) (or define a format=(legacy|columns) in your pip.conf under the [list] section) to disable this warning.
absl-py (0.11.0)
apturl (0.5.2)
asn1crypto (0.24.0)
astunparse (1.6.3)
Brlapi (0.6.6)
cachetools (4.1.1)
certifi (2020.11.8)
chardet (3.0.4)
command-not-found (0.3)
cryptography (2.1.4)
cupshelpers (1.0)
defer (1.0.6)
distro-info (0.18ubuntu0.18.04.1)
gast (0.3.3)
google-auth (1.23.0)
google-auth-oauthlib (0.4.2)
google-pasta (0.2.0)
grpcio (1.33.2)
Guake (3.0.5)
h5py (2.10.0)
httplib2 (0.9.2)
idna (2.10)
importlib-metadata (3.1.0)
Keras-Preprocessing (1.1.2)
keyring (10.6.0)
keyrings.alt (3.0)
language-selector (0.1)
launchpadlib (1.10.6)
lazr.restfulclient (0.13.5)
lazr.uri (1.0.3)
louis (3.5.0)
macaroonbakery (1.1.3)
Mako (1.0.7)
Markdown (3.3.3)
MarkupSafe (1.0)
netifaces (0.10.4)
numpy (1.18.5)
oauth (1.0.1)
oauthlib (3.1.0)
olefile (0.45.1)
opt-einsum (3.3.0)
pbr (3.1.1)
pexpect (4.2.1)
Pillow (5.1.0)
pip (9.0.1)
protobuf (3.14.0)
pyasn1 (0.4.8)
pyasn1-modules (0.2.8)
pycairo (1.16.2)
pycrypto (2.6.1)
pycups (1.9.73)
pygobject (3.26.1)
pymacaroons (0.13.0)
PyNaCl (1.1.2)
pyRFC3339 (1.0)
python-apt (1.6.5+ubuntu0.3)
python-dateutil (2.6.1)
python-debian (0.1.32)
pytz (2018.3)
pyxdg (0.25)
PyYAML (3.12)
reportlab (3.4.0)
requests (2.25.0)
requests-oauthlib (1.3.0)
requests-unixsocket (0.1.5)
rsa (4.6)
scipy (1.4.1)
SecretStorage (2.3.1)
setuptools (50.3.2)
simplejson (3.13.2)
six (1.15.0)
system-service (0.3)
systemd-python (234)
tensorboard (2.4.0)
tensorboard-plugin-wit (1.7.0)
tensorflow-estimator (2.3.0)
tensorflow-rocm (2.3.2)
termcolor (1.1.0)
ubuntu-drivers-common (0.0.0)
ufw (0.36)
unattended-upgrades (0.1)
urllib3 (1.26.2)
usb-creator (0.3.3)
wadllib (1.3.2)
Werkzeug (1.0.1)
wheel (0.35.1)
wrapt (1.12.1)
xkit (0.0.0)
zipp (3.4.0)
zope.interface (4.3.2)

[baryluk]

@AveNoF

for uninstall all old rocm software i typed sudo apt-get purge hsa* hip* llvm* rocm*
when my ubuntu-desktop had broken and I reinstalled ubuntu.

doing sudo purge with llvm* was a bad idea. llvm is probably required by your standard graphics drivers and other important system components. Don't do such things blindly. Is sometimes might or might not work.

My recommendation would be to remove it using sudo apt purge -V comgr*. Then once that is done (it will remove the majority of rocm stuff probably), see for the remaining packages in the output of: dpkg -l | gawk '$2 ~ /\yroc[mkrt]|\yhip|\yhsa\y/ { print $2; }'

[ROCmSupport]

Hi @AveNoF

Recommend to uninstall ROCm as per below steps.

1. sudo apt autoremove rocm-opencl
2. Now check sudo dpkg -l | grep hsa. Replace hsa with hip, llvm, rocm, rock.
   Remove all visible ROCm packages as sudo apt pugre and make sure that all packages are removed.
   Recommend to do the same for all other additional packages also if you installed anything explicitly.

Once you make sure that its clean, now try to install ROCm 3.9.
I hope this helps.

[ROCmSupport]

Thanks @AveNoF for closing this. Hope this issue is resolved for you.
Thank you.

[SakiiCode]

For future reference, I had the same problem after several dirty up/downgrades. Managed to fix it with

sudo apt remove comgr hsa-rocr-dev rocm-opencl
sudo apt install rocm-opencl