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[PD] Identify approaches to resolve conflicts #153

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Rachealgit opened this issue Nov 23, 2024 · 0 comments
Open

[PD] Identify approaches to resolve conflicts #153

Rachealgit opened this issue Nov 23, 2024 · 0 comments

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@Rachealgit
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@SallyMcGrath cloned issue Migracode-Barcelona/Module-JS2#12 on 2024-07-05:

Coursework content

Consider the following types of conflict and choose one.

  • A technical disagreement about how to write the code for a well-understood task.

  • The manager wants you to work faster but with a smaller team by rushing.

  • A competitive and ambitious person wants you to look bad so they can get a promotion instead.

Sort the following list of approaches or questions into priority and usefulness. Add your own strategies to this list.

  • Don’t let your emotions control you.

  • Paraphrase what the other person said, confirming your understanding and showing empathy.

  • Each conflict is an opportunity.

  • Find out what facts the other person knows.

  • What do they want? Relatively few people have hidden agendas.

  • What do you want? Assert your points clearly without being too shy.

  • What is their general attitude and approach?

  • What possible solutions to this conflict might exist?

  • Agree on part of the solution if you can’t agree on all of it.

  • Build a network of people to support your resilience and perhaps mediate the conflict.

  • Communicate clearly before there is a conflict.

  • Be assertive enough to make your point.

  • Escalate the topic to someone more senior to arbitrate.

  • Keep away from the other person and find your own solution without them.

  • … add your own strategies.

Estimated time in hours

0.5

What is the purpose of this assignment?

Reflecting on your learning of last week's class about resolving conflict

How to submit

  • Add your final order on a comment on this issue

Anything else?

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