LDAP sync only syncing some users

[MarqtransIT]

Description:

When setup, ldap will sync and import 22 of the 37 users in an ad group. however it will not import the rest of of them

Additional context

Database was migrated from standard ubuntu install

I have gotten all 37 users with this command

 ldapsearch -b dc=marqtrans,dc=com -H ldap://192.168.0.69 -D cn=admin,cn=users,dc=marqtrans,dc=com -W "(memberof=CN=RealUsers,CN=Users,DC=marqtrans,DC=com)" | less

Steps to reproduce:

Cant say for sure here are picture of my config

Expected behavior:

Have all 37 users populated

Actual behavior:

only 22 of the 37 users are added

Server Setup Information:

• Version of Rocket.Chat Server: 1.2.3
• Operating System: ubuntu 18.04

  Linux rocket 4.15.0-55-generic Display a link on landing page footer to switch to English version, when english is not the default user language #60-Ubuntu SMP Tue Jul 2 18:22:20 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

• Deployment Method: Snap
• Number of Running Instances: 1
• DB Replicaset Oplog:
• NodeJS Version: v8.11.3 (/snap/rocketchat-server/current/bin/node )
• MongoDB Version:

MongoDB shell version v3.4.20
git version: 447847d93d6e0a21b018d5df45528e815c7c13d8
allocator: tcmalloc
modules: none
build environment:
    distarch: x86_64
    target_arch: x86_64

• Apps Engine Version 1.4.2
• Database Migration 147
• Database Migration Date Tue Aug 06 2019 17:22:33 GMT-0500 (Central Daylight Time)
• Installed at Fri Aug 02 2019 08:34:32 GMT-0500 (Central Daylight Time)
• Uptime 3 days, 14 hours, 31 seconds
• PID 2628
• OpLog Enabled

Relevant logs:

logs from the latest LDAP Sync

I20190810-12:42:41.906(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:41.911(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:41.925(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:41.928(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:41.938(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:41.944(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:41.953(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:41.960(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:41.971(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:41.974(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:41.983(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:41.987(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.002(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.006(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.016(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.021(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.032(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.040(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.049(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.052(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.061(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.063(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.076(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.078(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.087(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.090(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.098(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.105(0) server.js:207 LDAPSync ➔ error Error creating user { Error: [error-invalid-domain]     at server/lib/accounts.js:307:10     at _validateNewUserHooks.forEach.hook (packages/accounts-base/accounts_server.js:1094:13)     at Array.forEach (<anonymous>)     at AccountsServer.insertUserDoc (packages/accounts-base/accounts_server.js:1093:32)     at AccountsServer.<anonymous> (server/lib/accounts.js:179:28)     at executeBound (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:762:67)     at AccountsServer.bound [as insertUserDoc] (/snap/rocketchat-server/1392/programs/server/npm/node_modules/underscore/underscore.js:793:14)     at createUser (packages/accounts-password/password_server.js:1078:25)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 'error-invalid-domain',   reason: undefined,   details: undefined,   message: '[error-invalid-domain]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.129(0) server.js:207 LDAPSync ➔ error Error creating user { Error: Email already exists. [403]     at handleError (packages/accounts-password/password_server.js:104:17)     at checkForCaseInsensitiveDuplicates (packages/accounts-password/password_server.js:245:7)     at createUser (packages/accounts-password/password_server.js:1076:3)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 403,   reason: 'Email already exists.',   details: undefined,   message: 'Email already exists. [403]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.131(0) server.js:207 LDAPSync ➔ error Error creating user { Error: Email already exists. [403]     at handleError (packages/accounts-password/password_server.js:104:17)     at checkForCaseInsensitiveDuplicates (packages/accounts-password/password_server.js:245:7)     at createUser (packages/accounts-password/password_server.js:1076:3)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 403,   reason: 'Email already exists.',   details: undefined,   message: 'Email already exists. [403]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.176(0) server.js:207 LDAPSync ➔ error Error creating user { Error: Username already exists. [403]     at handleError (packages/accounts-password/password_server.js:104:17)     at checkForCaseInsensitiveDuplicates (packages/accounts-password/password_server.js:245:7)     at createUser (packages/accounts-password/password_server.js:1075:3)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 403,   reason: 'Username already exists.',   details: undefined,   message: 'Username already exists. [403]',   errorType: 'Meteor.Error' } 
I20190810-12:42:42.178(0) server.js:207 LDAPSync ➔ error Error creating user { Error: Username already exists. [403]     at handleError (packages/accounts-password/password_server.js:104:17)     at checkForCaseInsensitiveDuplicates (packages/accounts-password/password_server.js:245:7)     at createUser (packages/accounts-password/password_server.js:1075:3)     at AccountsServer.Accounts.createUser (packages/accounts-password/password_server.js:1147:10)     at addLdapUser (app/ldap/server/sync.js:264:29)     at ldapUsers.forEach.ldapUser (app/ldap/server/sync.js:327:5)     at Array.forEach (<anonymous>)     at ldap.searchUsersSync.Meteor.bindEnvironment (app/ldap/server/sync.js:294:13)     at runWithEnvironment (packages/meteor.js:1356:24)   isClientSafe: true,   error: 403,   reason: 'Username already exists.',   details: undefined,   message: 'Username already exists. [403]',   errorType: 'Meteor.Error' } 

[Hudell]

Are you using a domain whitelist? Is marqtrans.com in it?
If the server is also configured to check the DNS of email domains, that may also be what's preventing those users from being registered.

[jtorrex]

Hi @MarqtransIT !

• Could you paste the result from the ldapsearch command? (only the fields of the query, no the data)
• Wich LDAP server are you using?

Gave us this info and I will try to help you!

Regards

[saschafoerster]

@MarqtransIT And maybe could you switch the option for "Find user after login"? This helped me: #11502 (comment)

[armagankaratosun]

Hi @MarqtransIT,

I also had the same problem and I fixed it with disabling the "UTF8 Names Slugify". Just navigate through Settings --> General --> UTF8 and disable it.

Cheers!

[tomdwyer3003]

@armagankaratosun Thank you mate, that fixed it for me too. Was only seeing 124 users, the other 800 have come through now :)

[github-actions]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.