Replying on live chat

[paolog22]

Description:

Replying to a live chat

Server Setup Information:

Rocket.Chat Version: 0.59.1
NodeJS Version: 4.8.4 - x64
Platform: linux
ReplicaSet OpLog: Enabled
Commit Hash: 0710c94
Commit Branch: HEAD

Steps to Reproduce:

1. Chat to live chat
2. Reply the chat from rocket chat livechat agent

Expected behavior:

should send a reply to the live chat

Actual behavior:

cant send chat

Relevant logs:

Error invoking Method 'sendMessage': Internal server error [500]
https://rocket.chat/docs/contributing/reporting-issues#gathering-logs -->

[dnebrich]

I'm also seeing this. Also saw it with earlier 0.59 RC releases. My error message is slightly different, see below. With 0.58, when clicking on a guest in the live chat pool, a notification would pop-up to accept it. Now, when clicking on it it opens the live chat window. When trying to reply, the text sent in reply is greyed out. This makes live chat unusable for me.

Exception while invoking method 'sendMessage' TypeError: Cannot read property 'blocker' of undefined at [object Object].Meteor.methods.sendMessage (/snap/rocketchat-server/1172/programs/server/packages/rocketchat_lib.js:15629:59) at [object Object].methodsMap.(anonymous function) (/snap/rocketchat-server/1172/programs/server/packages/rocketchat_lib.js:1276:26) at [object Object].methodMap.(anonymous function) (packages/rocketchat_monitoring.js:2731:30) at maybeAuditArgumentChecks (/snap/rocketchat-server/1172/programs/server/packages/ddp-server.js:1857:12) at /snap/rocketchat-server/1172/programs/server/packages/ddp-server.js:903:20 at [object Object].EVp.withValue (packages/meteor.js:1134:15) at /snap/rocketchat-server/1172/programs/server/packages/ddp-server.js:902:47 at [object Object].EVp.withValue (packages/meteor.js:1134:15) at /snap/rocketchat-server/1172/programs/server/packages/ddp-server.js:901:46 at [object Object]._.extend.protocol_handlers.method (/snap/rocketchat-server/1172/programs/server/packages/ddp-server.js:874:21) at /snap/rocketchat-server/1172/programs/server/packages/ddp-server.js:753:85

[internalfx]

I have this as well
Exception while invoking method 'sendMessage' TypeError: Cannot read property 'blocker' of undefined

I also cannot hide livechat rooms, any help appreciated.

[digitalextremist]

Here as well:

Exception while invoking method 'sendMessage' TypeError: Cannot read property 'blocker' of undefined   at [object Object].Meteor.methods.sendMessage (/snap/rocketchat-server/1172/programs/server/packages/rocketchat_lib.js:15629:59)   at [object Object].methodsMap.(anonymous function) (/snap/rocketchat-server/1172/programs/server/packages/rocketchat_lib.js:1276:26)   at [object Object].methodMap.(anonymous function) (packages/rocketchat_monitoring.js:2731:30)   at maybeAuditArgumentChecks (/snap/rocketchat-server/1172/programs/server/packages/ddp-server.js:1857:12)   at /snap/rocketchat-server/1172/programs/server/packages/ddp-server.js:903:20   at [object Object].EVp.withValue (packages/meteor.js:1134:15)   at /snap/rocketchat-server/1172/programs/server/packages/ddp-server.js:902:47   at [object Object].EVp.withValue (packages/meteor.js:1134:15)   at /snap/rocketchat-server/1172/programs/server/packages/ddp-server.js:901:46   at [object Object]._.extend.protocol_handlers.method (/snap/rocketchat-server/1172/programs/server/packages/ddp-server.js:874:21)   at /snap/rocketchat-server/1172/programs/server/packages/ddp-server.js:753:85  

[joserribeiro26]

I have same problem now

[sampaiodiego]

thanks guys for reporting it.

this was already fixed by #8577

expect the fix being released today on 0.59.2 version