| description |
|---|
Integration between Rocket.Chat and Salesforce CRM platform. |
{% hint style="warning" %} You must have the Omnichannel feature enabled as well as have agents and managers assigned in order to receive and send Omnichannel messages. {% endhint %}
{% content-ref url="salesforce-crm-installation.md" %} salesforce-crm-installation.md {% endcontent-ref %}
{% content-ref url="salesforce-crm-configuration/" %} salesforce-crm-configuration {% endcontent-ref %}
{% content-ref url="salesforce-crm-configuration/delete-salesforce-crm-integration.md" %} delete-salesforce-crm-integration.md {% endcontent-ref %}
{% content-ref url="salesforce-crm-agents-guide.md" %} salesforce-crm-agents-guide.md {% endcontent-ref %}