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guest-users.md

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If you want to invite external users to your Rocket.Chat workspace, you can add them as guest users.

Guest users

{% hint style="info" %} Guest is a role that is available only on the Enterprise edition, and it's not possible to change the permissions for this role. {% endhint %}

{% hint style="success" %} All users assigned to the guest role don't count on the cap of seats, but they count in the guest cap. {% endhint %}

What can a guest user do?

Guest users have fewer capabilities than regular users.

As a guest user of Rocket.Chat, you can start the conversation, view direct messages, view joined rooms, and view the private room.

{% hint style="info" %} It's possible to set a maximum number of guest users for every license.

It's possible to set a maximum number of channels a guest can join for every license. {% endhint %}

Manage your guest users

Guest Access Permissions

{% hint style="info" %} Guest accounts are only available on Enterprise, and the permissions are pre-defined for this role. {% endhint %}

Go to Administration > Workspace > Permissions. You will notice that the permissions that a guest role has are: start the conversation, view direct messages, view joined the room, and view private room.

Permissions Available for the Guest Role

Permissions

Add a Guest User

{% hint style="info" %} You must be an administrator to add a guest to Rocket.Chat workspace. {% endhint %}

  • Go to Administration > Workspace > Users > New
  • On the Add User page**,** enter the guest users' information:
    • Name: Enter the name of the guest user.
    • Username: Enter the guest users's username.
    • Email: Enter the guest users' email address.
    • Status Message: Set the guest user's status message.
    • Bio: Enter the guest user's bio information.
    • Nickname: Enter the guest users's nickname.
    • Password: Enter the guest users's password.
    • Require password change: Enable or disable this option to change or reset the password.
    • Set random password and send by email: Enable or disable this option to set a random password and send by email.
    • Roles: Select the guest role from the dropdown menu.
    • Join default channels: Set whether you want the guest user to join default channels.
    • Send welcome email: Set whether you want to send a welcome email **** to the guest user.
  • Click Save.

{% hint style="info" %} Roles - This will define what permissions a user has. {% endhint %}

Once the guest user is added, you can edit, activate and deactivate the guest role.

Activate Guest Users

  • Go to User Info and then click Activate.

Deactivate Guest Users

  • Go to User Info and then click Deactivate.