Working with the Task Center Administration App

The Task Center Administration app displays the status of SAP Task Center service, status of all active destinations, and information about their jobs and job types.

The Task Center Administration app connects to the SAP Task Center Monitoring API and helps administrators monitor the overall status of the SAP Task Center service and all destination connectors, configured on the account of the SAP Task Center instance.

For more information about the Monitoring Status API, see SAP Business Accelerator Hub Task Center API.

For more information about the languages supported in the Task Center Administration app, see Supported Languages.

Prerequisites

You have created a Task Center Administration tile. For more information, see Create a Task Center Administration Tile.
You have the TaskCenterAdmin role. For more information, see Authorization Configuration.

Working with the Task Center Administration App

The Task Center Administration app provides information on the following two tabs:

Connectors
Service Status

The Connectors tab contains the following views:

Destinations View
Job View
Log View

Initially, you get information only about the active destinations of the connectors. More details are provided when you select one of the destinations and a job type.

The information in the views is provided by the Task Center API. For more information about the Task Center API, see Using the SAP Task Center API.

Views, Information, and Related End Points

View

Information Provided in the View

Related End Point

Destinations View

All active destinations
ID of the destination
Status of the destination

The destinations can have one of the following statuses:
- OK – all jobs are in OK state
- WARNING – at least 1 job is in Warning state
- ERROR – at least 1 job is in Error state
- PAUSED – the tc.enabled property of the destination is set to false

/task-center-service/v1/connectors

Job View

Destination status of the selected destination
All available job types for the selected destination

The job types can be:
- INITIAL
- CONFIG
- DELTA
- META
- PUSH
Statuses of the job types

The jobs can have one of the following statuses:
- OK
- RUNNING
- WARNING
- ERROR
More details about the job type

For more information about the available job types and their statuses, see Monitoring.

/task-center-service/v1/connectors/{connectorId}

Log View

Job status and job type
All log messages, start, and end of the log

/task-center-service/v1/connectors/{connectorId}/jobTypes/{jobType}

The Service Status tab provides information about the current status of the following destinations:

Task_Center_global_settings
Identity_Authentication_Connectivity_IDS

The related end point in the API is /task-center-service/v1/service-status.

Use the Refresh button () to get the latest status.

Note:

The IDs and all messages returned by the SAP Task Center service are only in English.

Information in the Service Status Table

Column	Details
ID	The Service_Configuration ID is related to the Task_Center_global_settings destination. See also SAP Task Center Global Settings.
ID	The IDS_Configuration ID is related to the Identity_Authentication_Connectivity_IDS destination. See also Identity Directory Connectivity.
Status	The service can have the following status: OK WARNING ERROR For more information, see the message. Note: Only the last retrieved status is displayed.
Message	Displays a message returned by the service.
Modified At	Date and time when the last status update was retrieved.

Intelligent Recommendations

On the Intelligent Recommendations tab you can create AI models to propose recommendations for the end users. These recommendations are based on the confidence level generated for the task. The confidence level is a numerical value ranging from 0 to 100, which is calculated by a trained AI model. A higher confidence level encourages positive action on the task, such as approval.

Before you start creating intelligent recommendation models, make sure you have configured the destination required for this feature. For more information, see Configure the Intelligent Recommendations Destination.

For more information on how to start creating intelligent recommendation models, see Working with Intelligent Recommendations.

Substitution Management

On the Substitution Management tab business administrators can create substitution rules on behalf of end users, or manage existing substutution rules.