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Enable Knowledge Base and Concierge #19

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payam-e opened this issue Sep 6, 2023 · 1 comment
Open

Enable Knowledge Base and Concierge #19

payam-e opened this issue Sep 6, 2023 · 1 comment
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Experience Cloud Salesforce Experience Cloud

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@payam-e
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payam-e commented Sep 6, 2023

Summary

Enable Knowledge Base and Concierge for member self-service

Intended Outcome

How will it work?
@payam-e payam-e added the Experience Cloud Salesforce Experience Cloud label Sep 6, 2023
@payam-e payam-e moved this to Q1 2024 (Jan-Mar) in Salesforce Roadmap Sep 6, 2023
@payam-e payam-e moved this from Q1 2024 (Jan-Mar) to Q2 2024 (Apr-Jun) in Salesforce Roadmap Sep 6, 2023
@payam-e payam-e moved this from Q2 2024 (Apr-Jun) to Q3 2024 (Jul-Sep) in Salesforce Roadmap Sep 7, 2023
@payam-e payam-e moved this from Q3 2024 (Jul-Sep) to Q4 2024 (Oct-Dec) in Salesforce Roadmap Sep 26, 2023
@payam-e
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payam-e commented Oct 22, 2024

update from Alex:

Our biggest role on 7 and 8 is supporting transactional messages for cases, and knowledge sharing for the LWCs and data architecture for the Member Information Object. This is a work in progress but will follow the CC timeline.

@payam-e payam-e moved this from Q4 2024 (Oct-Dec) to Q1 2025 (Jan-Mar) in Salesforce Roadmap Oct 22, 2024
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