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External Knowledge Platform #31

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payam-e opened this issue Mar 13, 2024 · 0 comments
Open

External Knowledge Platform #31

payam-e opened this issue Mar 13, 2024 · 0 comments

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@payam-e
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payam-e commented Mar 13, 2024

Summary

Currently tables until Salesforce Knowledge is implemented

Intended Outcome

How will it work?
@payam-e payam-e moved this to Q3 2024 (Jul-Sep) in Salesforce Roadmap Mar 13, 2024
@payam-e payam-e added this to the Genesys Call Center Migration milestone Mar 13, 2024
@payam-e payam-e moved this from Q3 2024 (Jul-Sep) to Q2 2025 (Apr-Jun) in Salesforce Roadmap Oct 21, 2024
@payam-e payam-e removed this from the Genesys Call Center Migration milestone Oct 21, 2024
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