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Customer Reviews Analytics using Snowflake Cortex

Overview

In this guide, we will enable customer review analytics by leveraging industry performant LLMs with Snowflake Cortex to identify where our customer experience may be falling short. By the end of the session, you will have created a Snowflake notebook which utilizes Snowflake Cortex to understand the areas which require improvement and drive up customer loyalty along with satisfaction.

Step-By-Step Guide

For prerequisites, environment setup, step-by-step guide and instructions, please refer to the QuickStart Guide.