hubot bot crash

[akshat-rubrik]

Hubot bot crashes silently and goes into infinite retry loop for exiting.

[Mon Aug 19 2024 06:20:04 GMT+0000 (Coordinated Universal Time)] ERROR undefined
[Mon Aug 19 2024 06:20:04 GMT+0000 (Coordinated Universal Time)] ERROR {"type":"error","status":401}
[Mon Aug 19 2024 06:20:04 GMT+0000 (Coordinated Universal Time)] INFO Hubot will shut down ...
[Mon Aug 19 2024 06:20:04 GMT+0000 (Coordinated Universal Time)] INFO Disconnected from Slack RTM
[Mon Aug 19 2024 06:20:04 GMT+0000 (Coordinated Universal Time)] INFO Exiting...

[fdrab]

doesn't error 401 mean "unauthorized"?

[nzlosh]

You can also use the troubleshooting documentation to validate the installation/configuration https://docs.stackstorm.com/troubleshooting/basic_chatops_troubleshooting.html

[akshat-rubrik]

forgot to reply here; in my case it is not an auth issue, the chatops works fine for sometime and then suddenly becomes unresponsive.