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Ejabberd not starting after installation #2260

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profoundman opened this issue Apr 14, 2016 · 14 comments · Fixed by #4333
Closed

Ejabberd not starting after installation #2260

profoundman opened this issue Apr 14, 2016 · 14 comments · Fixed by #4333
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@profoundman
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Hello,
Would like to report that Ejabberd fails to run after new installation on Synology.
No error msg during installation. However after install, the app attempt to start for 2 minutes after failing with the msg (Failed to run the package service)

System is: DS412+
OS version: DSM 6.0-7321 Update 1

Your help in this matter is appreciated

Thank you.

Want to back this issue? Post a bounty on it! We accept bounties via Bountysource.

@Dr-Bean Dr-Bean added the dsm 6 label Apr 14, 2016
@letmp
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letmp commented Apr 15, 2016

same here. tried to start it from commandline. here is the output:

Starting ejabberd ...
id: ejabberd: no such user
/usr/local/ejabberd/sbin/ejabberdctl: line 68: [: : integer expression expected
su: user ejabberd does not exist

@letmp
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letmp commented Apr 15, 2016

after adding a ejabberd user manually i get this error:

Kernel pid terminated (application_controller) ({application_start_failure,kernel,{{shutdown,{failed_to_start_child,net_sup,{shutdown,{failed_to_start_child,auth,{{error,"Error when reading /usr/loc

@adan89lion
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same here, I think ejabberd package is not compatible with this version of dsm.
meanwhile, I've tried to install Openfire, another xmpp server for dsm, but it cannot installed because of the java version(although I've installed java in my dsm but it shows the same error while installing)

@NoOneAtHome
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@Dr-Bean is this package still being maintained? I would be willing to post a bounty if it would help.

@sorcer1122
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Same here, not starting. Is there any fix?

@ghost
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ghost commented Mar 18, 2017

So is there a solution. I cannot start the package ejabberd either.

@teihoo
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teihoo commented Mar 20, 2017

Not starting for me either on Synology DSM 6.1 Update 1 on DS213j. Anyone got some workarounds maybe?

@CamSnap
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CamSnap commented May 12, 2017

Bummer, I was so looking forward to running this for secure internal messaging.
Not working on DSM 6.1.1-15101 Update 2

@CamSnap
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CamSnap commented May 12, 2017

posted a small bounty to see if we can get this running again.

@Heptite
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Heptite commented Feb 23, 2018

This problem still exists as of February 23. I have a new Synology NAS and I tried to install ejabberd, but it won't start, even if I try to manually start it in the Package Center.

Edit: I have added to the bounty.

@morbac
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morbac commented Aug 17, 2018

I had the same problem, which disappeared after rebooting the synology.

@willemb2
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willemb2 commented Sep 29, 2018

It is version 2.1.13. Released 25 Jun 2013..... Current is 18.09. I'm afraid this project is dead. Sorry, I cannot help, have not done any compiling since Algol60 in the early 1970ties.

@Heptite
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Heptite commented Sep 29, 2018

I gave up on it. I now have a Raspberry Pi that runs ejabberd, among other things. I have withdrawn my portion of the bounty on this issue.

@hgy59 hgy59 mentioned this issue Dec 27, 2020
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@hgy59
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hgy59 commented Feb 16, 2021

@Heptite, @willemb2, @morbac, @CamSnap
#4333 provides now working packages of ejabberd 21.01.

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