zscaler [Bug]

[tommorgan365]

zscaler

Starting throwing this error - no changes on the input.

Traceback (most recent call last):
File "/usr/local/lib/python3.11/site-packages/requests/models.py", line 971, in json
return complexjson.loads(self.text, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/json/init.py", line 346, in loads
return _default_decoder.decode(s)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/json/decoder.py", line 337, in decode
obj, end = self.raw_decode(s, idx=_w(s, 0).end())
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/json/decoder.py", line 355, in raw_decode
raise JSONDecodeError("Expecting value", s, err.value) from None
json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/worker/Zscaler/zscaler.py", line 111, in
ZscalerAnalyzer().run()
File "/worker/Zscaler/zscaler.py", line 102, in run
response = s.json()
^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/requests/models.py", line 975, in json
raise RequestsJSONDecodeError(e.msg, e.doc, e.pos)
requests.exceptions.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

[SgtMoose]

@tommorgan365 - See if this helps. I got to looking into this issue since I've been trying to get it working since the beginning of the year and it's a challenge for StrangeBee support as they do not have a Zscaler instance to test with. I started poking through the Python script for the Zscaler analyzer and noticed on lines 99 & 100 that /api/v1/etc... is being appended to the base_uri value.

Zscaler documentation states that part of the base URL is https://zsapi.(Zscaler Cloud Name)/api/v1. SInce I saw in the script that /api/v1 is being appeneded, I shortened the base URL to https://zsapi.(Zscaler Cloud Name), in my case https://zsapi.zscalertwo.net and the Analyzer successfully worked.

Hopefully this helps!