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Slicing on MX Linux failed after upgrading 5.5 and 5.6.0: Remote exception on Slot 'InfillGenerateService' #17484

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Neelixx opened this issue Nov 30, 2023 · 4 comments
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Slicing on MX Linux failed after upgrading 5.5 and 5.6.0: Remote exception on Slot 'InfillGenerateService' #17484

Neelixx opened this issue Nov 30, 2023 · 4 comments
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Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Duplicate Duplicate of another issue. Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.

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@Neelixx
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Neelixx commented Nov 30, 2023

Cura Version

5.6.0

Operating System

MX Linux

Printer

Voron 2.4 350

Name abnormal settings

Ironing?

Describe model location

Model was automatically arranged

Describe your model

STL is from Voron repository, I tested various models which worked before. Slicing is also possible on Windows 10.

Add your .zip here ⬇️

V350_[a]_keystone_blank_insert.3mf.zip

stderr.log
cura.log.zip

Till version 5.4 I had no problems. I also did a fresh install, removed the configuration folder, some some parameters for Voron 2, then the crash occurred.
In the log files I found:
DEBUG - [EngineOutputThread] UM.Backend.Backend._backendLog [140]: [Backend] [2023-11-30 19:07:39.667] [error] failed to connect to all addresses; last error: UNKNOWN: ipv4:127.0.0.1:45481: Failed to connect to remote host: Connection refused
2023-11-30 19:07:39,669 - DEBUG - [EngineErrorThread] UM.Backend.Backend._backendLog [140]: [Backend] what(): Remote exception on Slot 'InfillGenerateService': failed to connect to all addresses; last error: UNKNOWN: ipv4:127.0.0.1:45481: Failed to connect to remote host: Connection refused
2023-11-30 19:07:39,670 - ERROR - [MainThread] CuraEngineBackend.CuraEngineBackend._onBackendQuit [1027]: Backend exited abnormally with return code -6!
@Neelixx Neelixx added Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Nov 30, 2023
@Neelixx
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Neelixx commented Nov 30, 2023

CuraEngineTiledInfill.log

/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.32' not found

@Neelixx
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Neelixx commented Nov 30, 2023

It seems when I uninstall the new component "CuraEngine Tiled Infill Generation" then slicing is possible again.

@jellespijker
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Duplicate of Ultimaker/CuraEngine_plugin_infill_generate#7

Unfortunately the plugin isn't currently support on your system. We have a ticket for this on the backlog CURA-11415 for now the only way to get it to work would be to upgrade your system

@jellespijker jellespijker added the Status: Duplicate Duplicate of another issue. label Nov 30, 2023
@HellAholic
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We made some improvements to prevent slicing fails in Cura 5.7.0 available to download now. I was able to slice your model successfully in 5.7.0. Could you test if that's the case for you as well? Feel free to reopen the issue if it is not resolved.
You can download it here: https://github.com/Ultimaker/Cura/releases/tag/5.7.0

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Labels
Slicing Error 💥 A crash is caused by a model or a user interaction. This needs a differnt troubleshooting approach Status: Duplicate Duplicate of another issue. Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.
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@jellespijker @HellAholic @Neelixx