User flow and meaning of 'manage reusable blocks' unclear

[boemedia]

When I go to manage reusable blocks from the Gutenberg editor, I have no idea where I end up. Apparently in the WP-admin, but there's no link to this page in the menu. Whether I have or don't have reusable blocks, I'm left without a clue what to do next or how to go back to the post I was editing. "Manage" could mean different things here and should be explained.

See this screen recording:
https://cl.ly/63448deb7e95

Expected behaviour
Two things:
I expected the page I'm sent to, to be accessible from the menu in WP-admin, maybe as a sub in the Gutenberg menu item, but it wasn't there.
But the behaviour I actually expected, was a place where I could edit the content of one of the reusable blocks, without looking for a post that contained the reusable block. After that, I'd expect to be able to go back to the post I was editing.

Tested on desktop in Gutenberg 3.9 via Local by Flywheel on Macbook and Firefox (62.0.3)

[slimmilkduds]

#9964 is very much related to this

[boemedia]

In a way it is, but that ticket only seems to address what happens after the click. My concern is the confusion of what expectations people have when clicking manage reusable blocks as well.

[slimmilkduds]

I agree that the reusable blocks should be avaliable in the admin menu as a cpt. However, if the ”manage reusable blocks” would lead to a place where you could actually edit the blocks and not just bulk delete them and import/export them I think that ”manage reusable blocks” makes sense which is why I think this ticket is very correlated to the one I was referring to

[tofumatt]

Related: #10009, at least tangentially.

[noisysocks]

I expected the page I'm sent to, to be accessible from the menu in WP-admin, maybe as a sub in the Gutenberg menu item, but it wasn't there.

I'd be OK with adding Blocks or Reusable Blocks to the WP Admin menu. Underneath Posts, maybe?

But the behaviour I actually expected, was a place where I could edit the content of one of the reusable blocks, without looking for a post that contained the reusable block. After that, I'd expect to be able to go back to the post I was editing.

This was ticketed as #9964 and done in #10751.

[kjellr]

I'd be OK with adding Blocks or Reusable Blocks to the WP Admin menu. Underneath Posts, maybe?

I agree this should live somewhere. I don't think "Posts" makes sense, since these could theoretically be used across Pages too. Perhaps it would make sense for this to live under Settings? cc-ing @melchoyce, who's a little more familiar with the information architecture for WP-Admin than I am.

Also, since this won't house all blocks that are available — just reusable blocks — we should be sure to call this item "Reusable Blocks".

[melchoyce]

My first instinct was also under Posts, but I talked myself out of that immediately because, well, pages. Second thought was maybe this should live under Tools?

[kjellr]

Tools was my second thought too. 😄 If it lived under there, I'd suggest calling it "Manage Reusable Blocks" or something similar.

[karmatosed]

I am removing the 'User Experience (UX)' label as part of a label cleanup. It's not being used anymore consistently so let's try and keep to 'needs design' and 'needs design feedback'. If we find a need for another label we can consider it but having those 2 should cover this.

[noisysocks]

@melchoyce has been exploring adding a Blocks menu with a Reusable item underneath it to the WP Admin sidebar. That would nicely address this issue.

[karmatosed]

I think that the work @melchoyce is doing might mean this can be closed as coming into wp-admin will be some management of reusable blocks, what does everyone think? cc @noisysocks

[karmatosed]

Closing this to focus on the new block flow and there are also some plans on managing under options. Overall, the agreement is to improve this so let's do that.