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Search not working only for als512 #427

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alexstrb opened this issue Feb 12, 2025 · 4 comments
Open

Search not working only for als512 #427

alexstrb opened this issue Feb 12, 2025 · 4 comments
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@alexstrb
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Hi Stephen - I've been running into the problem again where I am unable to use the whg search. When I go to search something, nothing happens (see screen shot). This happens for any browser I try. The weird thing is that when I logged out and Jesse logged in (on the same machine and same Chrome window, the search worked fine for him). Since this problem has been so persistent and it's kept up even after I cleared my cache and some other things you told me to do via Slack, do you think it could be connected to my account? Super stumped on this.

@alexstrb alexstrb added the bug Something isn't working label Feb 12, 2025
@alexstrb
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Follow up - I have a second whg account that I use to sometimes look at stuff from a non admin perspective (alexstrb) and the search is working for that account!

@alexstrb
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What I get when using als512 to search

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@docuracy docuracy self-assigned this Feb 12, 2025
@docuracy
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It looks as though the page is not initialising completely - note the lack of "None" in the Spatial Filter dropdown box, which should look like this:

Image

As I can't replicate the problem, I'm afraid I have to ask you to do some further investigation by opening the Chrome browser Developer Tools. On my system I do that either by pressing F12 or Ctrl+Shift+i.

In the Developer Tools pane, click on the Console tab. You should see something like this:

Image

When I then perform the search, I get this:

Image

I guess that you're instead going to see another Error highlighted in pink in the Console tab. Would you screenshot that, please?

@docuracy
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Curious to see if there is any error related to #343

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